Customer Service Receptionist
American Family
Job Description Job Description Key Responsibilities: * Provide exceptional customer service by answering phone calls, emails and walk-in inquiries * Assist customers with policy information, billing questions, endorsements, and document requests * Process policy changes, renewals, and follow ups accurately and timely * Support the sales team by identifying customer needs and referring opportunities * Maintain accurate customer records and documentation *Handle claims inquiries and direct customers to appropriate resources * Ensure compliance with company and regulatory standards
Vacancy posted 2 days ago
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