ASSISTANT GENERAL MANAGER

Assistant General Manager

Pizza Ranch® Inc., started as a single location in Hull, Iowa in 1981. Pizza Ranch® is a fast-casual restaurant that specializes in signature pizzas & The Country's Best Chicken®, fresh salads, desserts, and convenient delivery and take-out options. In 2006, we leveled up the experience by introducing FunZone Arcades—in-restaurant entertainment featuring the latest games and prize redemption. Since then, we've been on a rapid expansion path with more than 220 locations across 15 states, and many of them now feature FunZone Arcades.

Our Vision is "To glorify God by positively impacting the world" and our Mission is "To give every guest a legendary experience". At Pizza Ranch®, we believe that we have a unique opportunity to establish every Pizza Ranch® as a business ministry opportunity where our guests receive a legendary experience through focused hospitality with legendary food and family fun; and where we take a positive leadership position in the communities we serve. We are proud of our Vision and Mission, and it is woven into all aspects of our organization.

Pizza Ranch® is committed to making a positive impact, no matter how big or small, so that each person leaves a little better off because of the genuine care and concern we give to our guests, team members and communities. If this sounds like an environment where you would like to work, we are always looking for enthusiastic, guest-oriented people who love to be of service to others.

Joining this specific Pizza Ranch team makes you part of the Iron Sharpens Iron ownership team. We are around 30 stores strong and growing and we pride ourselves in developing people and promoting from within.

We retain, recruit, review, reward, and recognize our teammates based on these characteristics, so it's important that you share these values in order to be part of our team:

• Leader of People
• Grit
• Growth Mindset
• Joy-filled
• Humbly Confident

Full-Time benefits Include:

• Health Insurance
• Vision and Dental Insurance
• 401(k)
• Life Insurance
• Employee Assistance Program
• Accident and Critical Illness plans
• Pay on demand option
• Meal discounts
• Flexible Scheduling
• Fun and safe work environment

Responsibilities:

At Pizza Ranch, we view our management team as a vital part of making our business so successful. As an Assistant General Manager, you will be challenged to lead a team that gives every guest a legendary experience. You will be expected to assist the General Manager in leading daily operations and set an example for the team by following the Pizza Ranch Way. At Pizza Ranch, you will have the ability to drive store level profitability and sales goals by controlling food and labor costs. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter.

Key Accountabilities:

• Oversee daily operations and guest satisfaction in the restaurant (and FunZone if applicable)
• Assist with the training and development of new and existing team members
• Maintain high food quality and safety standards
• Maintain high operational standards
• Provide Legendary guest service and lead staff to do the same
• Build Community Engagement by partnering with other organizations and businesses
• Respond to guest complaints quickly and resolve them effectively
• Develop strategies with the General Manager for improving our guests' dining experience
• Develop strategies with the General Manager for minimizing waste and lowering food costs
• Develop strategies with the General Manager for driving sales growth and volume in the restaurant and FunZone (where applicable)
• Ensure that the restaurant follows all Pizza Ranch standards every shift
• Reports to the General Manager

Qualifications, Skills, and/or Competencies:

• High school diploma or GED, College Degree preferred
• 2-3 years of restaurant management experience required
• Proven record of management, communication, and organizational skills
• Effective communicator and listener with good oral and written communication skills
• Passion for leading and developing people
• Strong multi-tasking skills and the ability to prioritize multiple situations
• Proficient in basic computer skills
• Ability to be mobile and/or on your feet for extended periods of time during the entire shift