Member Advocate

Description Join a Credit Union That Truly Puts People First Are you someone who loves connecting with people, solving problems, and making a meaningful impact in your community? As a Member Advocate I , you’ll be the friendly face and trusted guide who helps our members reach their financial goals. If you’re looking to grow your career in a supportive, mission‑driven environment, this role is made for you. What You’ll Do Welcome and support members, ensuring every visit is a great experience Build genuine relationships and learn about members’ financial goals Perform account transactions and assist with digital banking tools Basic account opening Educate members about products and services that support their financial success Make meaningful outreach calls to strengthen member relationships Collaborate with a supportive branch team that celebrates shared success What You’ll Bring A passion for helping people and delivering outstanding service Excellent communication and problem‑solving skills Comfort with computers and eagerness to learn new systems Cash handling or banking experience is a plus (not required) Bilingual applicants strongly encouraged to apply Why You’ll Love Working Here We’re committed to supporting both the personal and professional well‑being of our employees. Benefit highlights include: Medical, Dental, and Vision insurance 401(k) with immediate employer match Maternity and Paternity PTO Community Service PTO Employee banking perks Health Savings Account (HSA) with employer contribution Company‑paid training and development opportunities A mission‑driven culture that puts people first A collaborative team environment with clear pathways for growth Education High school diploma or equivalent preferred If you’re ready to make a difference every day, we’d love to meet you! #J-18808-Ljbffr