Parts Specialist

Position Title: Parts SpecialistReporting to: Parts ManagerDepartment: PartsCentral Power Systems & Services is a privately held company with deep roots going back to 1954. Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. We live that statement every single day. We are looking for a Parts Specialist to help support that mission.JOB SUMMARYThis position will work behind the counter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful to have at least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations and communications skills. Compensation includes a competitive, team-based incentive plan based on department performance!ResponsibilitiesProvide excellent customer service to both internal and external customersWork closely with vendors and customers to provide parts in a timely mannerPrepare/perform daily & weekly shipmentsOrganize and ship partsProvide shipping and receiving department support when neededCreate and maintain standard operating procedures for shipping & receivingResearch websites and vendor databases for parts pricingActively seek opportunities to upsell to retail customersAssist customers with exchanges, returns and warranty claimsWork to reduce overstocking and to remove obsolete partsSupport Service Department to ensure adequate stocking and timely arrival of necessary partsFollow up with retail customers after the sale to ensure customer satisfactionGreat BenefitsCompetitive SalaryTool Programs available for entry level techniciansHealth Benefits including Medical, Dental, Vision and Life insurance401(k) with a company matchPaid Time Off + 7 Company Paid HolidaysProductive Work Environment with opportunity for internal growthQualificationsHigh school diploma or equivalent requiredPrevious parts experience (looking up and sourcing parts)2+ years' experience working in parts department for heavy-duty diesel and/or construction equipment shop preferredProduct knowledgeValid Driver's License with clean driving recordExcellent written and verbal communicationCustomer facing experienceBasic reading and math skillsStrong attention to detailWORK CONDITIONS Physical Demands/Work Environment:This position regularly requires walking, standing, sitting, stooping, bending, kneeling and climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover every possible scenario but simply provide an outline. Employees may be assigned other tasks as needed.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates must be legally authorized to work in the United States. Employment eligibility will be verified at the time of hire.CPS&S is a smoke-free and drug-free work environment. Employment offers are contingent upon successful completion of a background check and drug screen (including THC).#cpowerjobs #J-18808-Ljbffr Central-Power-Systems-