Enterprise Support Engineer: High-Touch AI & API Expert
Neura Market
Anthropic is hiring Support Engineers to act as the dedicated technical contact for our enterprise customers, embedded in their channels and referenced by stakeholders. You will diagnose and resolve complex issues with speed, partnering with Sales, CS, and Applied AI to ensure a seamless support experience across Claude-related products. You will develop deep knowledge of customer architectures, integrations, and use cases, and drive feedback to Product while maintaining high ownership of urgent #J-18808-Ljbffr Neura Market
$210k - $250k
Anthropic in San Francisco is hiring a Support Engineer to provide high-touch technical support for strategic enterprise customers. You will serve as the dedicated support... ...in technical product support, be fluent with APIs, and possess strong user empathy. The role offers...Suggested$210k - $250k
...Support Engineer Anthropic's mission is to create... ...interpretable, and steerable AI systems. We want... ...engineers, policy experts, and business... ...'s most strategic enterprise customers. As a... ...you'll be providing high-touch, deeply contextual... ...across the API, Claude for Enterprise...SuggestedWork at officeVisa sponsorshipFlexible hours- ...team is building its AI-native future.... ...the Role At Sentry, Support is an engineering discipline. Our customers... ...at elite enterprises building the future... ...human engineers only touch the most complex, high-impact architectural... ...Sentry’s internal APIs to build "skills" for...SuggestedFull timeNight shift
- Zuma, a startup focused on agentic AI for the rental market, is seeking a Support Engineer. You will bridge customers, engineering, and product, ensuring smooth... ...as we grow. The role emphasizes hands-on work with APIs and databases, clear documentation, and occasional travel...Suggested
- A fast-growing AI startup in San Francisco is seeking its first Product Support Engineer. This role involves collaboration between customers and engineering, focusing on... ...analysis. Responsibilities include troubleshooting API issues, onboarding users, and improving product...SuggestedFull time
$220k
...deep expertise in AI and machine learning... ...Security Engineer, you'll own the corporate... ...001 controls that touch corporate IT, end... ...requests — using APIs, workflow tooling,... ...hands-on corporate/enterprise security or IT security... ...the people you’re supporting and first hand...Work at officeFlexible hours3 days per week- ...to build best-in-class AI agents with flexible and... ...forming a world-class team of engineers, designers, marketers,... ..., and operational experts to achieve our mission.... ...also be a steward of our API and ensure that it’s developer... ...offs into upside. Make high-conviction bets: Try and...Work at officeVisa sponsorshipFlexible hours
- ...mission is to architect AI that learns from... ...and systems engineering paired with a design... ...fortunate to have the support of many amazing advisors... ...world's foremost experts in AI. About the... ...across the stack: API errors, model... ...simultaneously. ~ High ownership and collaborative...Work at officeVisa sponsorshipFlexible hours
$85k - $130k
San FranciscoEngineering - Support Engineering /Full-time /On-siteAbout FinixFinix... ...working with RESTful JSON APIs, Curl Commands, SQL,... ...environment and interacting with a high volume of customers every day... ...use artificial intelligence (AI) tools to support parts of the...Full timeWork at office$150k - $250k
...end-to-end. You use AI to work smarter... ...ll tackle complex, high‑visibility problems... ...IT drives our IT support, IT engineering and business engineering... ...- these touch many systems and will... ...functionWork with APIs across major vendors... ..., acting as an expert and consultantBuild...Temporary workLocal areaWorldwide$115.3k - $145.9k
...the world's leading enterprises orchestrate AI-powered work. Our vision... ...a Corporate it engineer at WRITER, you'll be... ...robust automations and API integrations using Python... ...and engineer zero-touch onboarding and offboarding... ...experience in a high-growth technology environmentDeep...Full timeWork at officeLocal area$175k - $190k
...and New York, we support more than 500,000... ...Rewards philosophy.AI is a fundamental part... ...the Role:As the Enterprise Applications AI Architect... ...with Product, Engineering, Finance, People... ...a strong grasp of APIs, JSON, and RESTful... ...team will get in touch with you.Gusto takes...Full timeWork at officeLocal areaRemote workShift work2 days per week3 days per week$165k - $206k
...the world’s best engineers, scientists,... ...managers, operations experts, and customer... ...:The Enterprise Systems Engineer... ...who leads with AI - not as a tool... ...transformation scripts, and API documentation.... ...time.Produce high-fidelity... ...committed and supportive teammatesEquity...$192.5k - $240.5k
...business workflows with enterprise AI. We help companies... ...NEEDS YOU The Solutions Engineering Team at Box includes solutions... ...in the West region, supporting Enterprise clients to... ...with APIs, webhooks, languages,... ...recruit a passionate, high-performing workforce that...Work experience placementLive inWork at officeShift work3 days per week$180.2k - $252.3k
...looking for an Enterprise Architect to own... ...manage a small high-impact team,... ...deliver systems engineering work yourself.... ...system issues Support M&A activity including... ...integration (APIs, ETL/ELT, iPaaS... ...a domain that touches every corner of... ...intelligence (AI). You will have...For contractorsWork experience placementFlexible hours$120k - $160k
...full-time Industry AI / Developer Tools... ...tools used by engineering and AI teams. The... ...organizations across both enterprise and high‑growth startups.... ...the first Product Support Engineer , serving... ...analysis , API workflows , and deep... ...Responsibilities Become an expert on the product,...Full timeRelocation$141.7k - $250.8k
...a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our... ...Engineering teams to deliver high-touch specialized support and tailored technical solutions... ...tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event...Local areaWorldwideNight shift$80k - $120k
...Overview Sr. IT Support Engineer — San Francisco Bay Area | Hybrid Halcyon... ...professionals who provide high-touch, personalized technical support... ...management in a cloud-first enterprise environment Lead incident... ...performance Apply advanced AI-driven tools such as Copilot...Full timeMonday to Friday$120k - $139k
...Technical Support Engineer Merge is the leading provider of agentic... ...products with a single API, Merge Agent Handler, which empowers AI agents with secure... ...in production. Merge's enterprise-grade platform handles the... ...be doing? Provide high-quality technical support...- ...at OSARO as a Technical Support Engineer and help us develop cutting-edge AI-based autonomous... ...automation operations. This highly visible position involves... ...understanding of JSON and Rest APIs. Bonus if You Have... ...international team of experts, we combine cutting-edge...Full timeImmediate startRemote workFlexible hours
$120k - $165k
...technical backbone of Gamma's support team, you'll resolve... ..., collaborating with engineering to fix bugs, and... ...Gamma sites, leveraging APIs and technical troubleshooting... ...to internal AI tools to multiply the team... ...customer support or QA for a highly technical product, with...Full timeWork at officeRemote workWork from home- ...surprisingly good developer support is one of our most... ...looking for Developer Support Engineers - both mid-level and... ...troubleshoot, and resolve API and SDK use issues... ...support tools that make AI more measurable, reliable... ...member or tech lead in a high-growth environment, taking...Local areaFlexible hours
- ...Enterprise Sales EngineerAt Variance, we are teaching... ...That means building AI agents for the high-stakes gray area of... ...strong product and engineering, it requires earning... ...years of experience supporting enterprise software... ...experience explaining APIs, integrations,...Work at office
$127k - $245k
...into code, or iterating with AI. From idea to product, Figma... ...join us!We are looking for a Support Content Engineer to own the knowledge systems,... ...oversight mechanisms that ensure a high quality bar.Own the... ...with systems integrations via API, webhooks, MCP, or other methodsExperience...Minimum wageFull timeLocal areaRemote workFlexible hours$220k - $405k
Perplexity API Platform Perplexity innovates at the frontier of AI infrastructure, search, and orchestration... ..., trillion-dollar enterprises, U.S. and allied... ...Perplexity is seeking strong engineers with a passion for delivering... ...Ensure low latency and high throughput through...$148.5k - $260.1k
...SalesforceSalesforce is the #1 AI CRM, where humans with... ...ExperienceSalesforce Enterprise Security is hiring a Senior and Lead Security Engineer for our Secure AI team... ...in-depth and high-quality security assessments... ...automated processes and support improvement of tooling...Full time- ...believe the safest AI is the one that’s... ...project - human data experts who probe AI... ...reviewing AI outputs that touch on sensitive... ...projects is optional and supported by clear... ...manipulation Generate high‑quality human data... ...development, reverse engineering Socio‑technical...Remote work
- ...and improve production AI systems. As enterprises prepare to deploy... ...reliability infrastructure to support them along this AI... ...Technical Support Engineers to own the end‑to‑end... ...— using logs, SQL, APIs, and whatever it takes... ...with receipts. Drive high‑priority customer issues...
$120k - $160k
About Fable Security AI-driven threats and human... ...are today’s biggest enterprise security risks. Cybercriminals... ..., and deploys highly relevant interventions... ...Role As Fable’s first Support Engineer, you will own the end-... ...Analysis: Analyze logs, APIs, configurations, and...Work experience placementFlexible hours- ...identity with a team that holds a high bar for itself — keep reading.... ...About the role The Technical Support Engineer is a customer-focused problem... ...excellence, and fluency with AI‑powered tools and workflows... ...problems, including account access, API integrations, code defects,...Monday to FridayWeekend work
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