Parts Advisor - Maserati / Alfa Romeo

Parts Counter Advisor

Our Maserati / Alfe Romeo Dealership is hiring for Parts Counter Advisors!

Apply today to join our team of dedicated automotive professionals at Maserati / Alfa Romeo of Austin!

The company offers a comprehensive benefits package that includes:

• Paid Holidays.
• Paid Vacation.
• Medical Insurance.
• Dental Insurance.
• Vision Insurance.
• Company Paid Life Insurance and AD&D.
• 401(k) with Company Match.
• Wellness Program.
• Employee Assistance Program.
• Vehicle Purchase and Repair Perks.
• Competitive Pay Rate.
• Steady Workflow

Job Summary:

An automotive Parts Counter Advisor manages vehicle parts inventory, assists customers in selecting the correct parts, and ensures smooth operations between the parts department and service teams. Assures proper control of parts inventory and related administrative functions.

Job Description:

• Customer Support: Advises customers on the correct automotive parts and accessories, providing technical guidance and recommendations based on vehicle specifications and repair needs
• Inventory Management: Monitor stock levels, order parts as needed, organize the stockroom, and maintain accurate records to prevent shortages or overstock
• Technical Assistance: Provide expert advice to technicians and customers, ensuring compatibility of parts and supporting efficient repair and maintenance workflows
• Sales and Transactions: Process sales, handle payments, manage returns, and deal with warranty claims for defective or incorrect parts
• Administrative Duties: Maintain customer records, update inventory management systems, and ensure accurate invoicing and billing related to parts
• Coordination: Work closely with service advisors and technicians to align parts availability with repair schedules and minimize workshop downtime
• Alert management of all parts returns from customers internal and external
• Alert management of any damage claims needing to be filed

Required Skills/Abilities:

• High School Diploma or Equivalent
• Ability to read and comprehend instructions and information
• Valid in-state driver's license and an acceptable, safe driving record
• Ability to interpret vendor catalogs.
• Ability to use parts department computer system
• Good communication and organizational skills

Equal Employment Opportunity

The policy of Hi-Tech Motorcars is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hi-Tech Motorcars is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at View email address on click.appcast.io . In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.