Senior Programmer Analyst

DEPARTMENT

Information Technology

REPORTS TO

Chief Technology Officer

FLSA STATUS

Exempt

EMPLOYMENT STATUS

Full-Time

SUPERVISORY RESPONSIBILITY

No direct reports

WORK LOCATION

Main

JOB GRADE

12

EFFECTIVE / REVISED

09/2026

#

Essential responsibility and representative duties

1

Software Development and Integration

• Designs, develops, tests, implements, and maintains secure applications, APIs, SDK-based solutions, interfaces, scripts, reports, and other solutions supporting the core banking platform and enterprise applications. 

• Follows established development, security, testing, source-control, change-management, and documentation standards.

2

Core and Enterprise Application Support

• Serves as a senior technical resource for assigned applications. 

• Configures, maintains, troubleshoots, and optimizes system functionality, workflows, interfaces, and security.

• Evaluates business requirements and proposed changes, coordinates testing and approvals, implements configurations and enhancements, and resolves complex issues with internal partners and vendors.

3

Data and Reporting Solutions

• Develops and maintains SQL queries, reports, extracts, database functions, scripts, and secure data exchanges. 

• Performs data analysis, reconciliation, and validation to support operational, financial, regulatory, audit, and management reporting while ensuring data accuracy and completeness

4

Production Processing and Job Scheduling Oversight

• Plans and monitors scheduled core and enterprise application processing, investigates exceptions, and coordinates resolution. 

• Leads business requirements, testing, validation, development, and implementation of new or modified jobs with internal resources and technology partners to ensure processing meets operational needs.

5

Automation and Process Improvement

• Analyzes systems, applications, and business processes to identify and implement automation, integration, and enhancement opportunities that strengthen controls, improve accuracy, reduce manual effort, and enhance employee and member experiences

6

Technical Project Leadership

• Provides technical leadership for system implementations, upgrades, integrations, and development initiatives. 

• Translates business requirements into technical solutions; identifies risks and dependencies; coordinates resources, vendors, testing, and issue resolution; and communicates project status.

7

Documentation, Controls, and Compliance

• Maintains application configurations, program documentation, data mappings, system diagrams, processing procedures, support materials, and change records. 

• Supports access reviews, audits, examinations, disaster-recovery testing, business continuity, and other technology control requirements.

8

Technical Support

• Provides help-desk and end-user support as needed, including troubleshooting approved hardware, software, applications, access, and peripheral devices. 

• Documents work performed and escalates issues requiring additional expertise or vendor assistance.

9

Vendor, Asset, and Operational Support

• Supports technology vendor and asset management, administrative activities, audits, access reviews, disaster-recovery testing, issue escalation, and departmental operations.

10

Technical Leadership and Mentoring

• Provides technical guidance and mentorship to team members, reviews scripts and automation workflows, and supports ongoing technology and process improvements.