Retail Office Associate

Retail Sales Representative

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again. A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

Primary Responsibilities

Office Administration Invoice Processing

• Receive, review, and process incoming invoices accurately and in a timely manner
• Match invoices to purchase orders and receiving documents
• Communicate with vendors regarding discrepancies or questions
• Maintain organized digital and physical filing systems
• Assist with basic bookkeeping and reporting as needed
• Ensure confidentiality and accuracy in all financial documentation

Clothing & Boutique Department Lead

• Deliver exceptional customer service and create a welcoming shopping environment
• Oversee daily operations of the Clothing and Boutique department
• Price merchandise accurately and ensure correct labeling
• Maintain visually appealing displays and merchandising standards
• Monitor inventory levels and communicate restock needs
• Ensure department organization, cleanliness, and overall presentation
• Train, guide, and support team members within the department
• Address customer concerns professionally and promptly

Retail Sales Representative Job Requirements

• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

Find out how we've created a one-of-a-kind, passionate and helpful workplace that puts our people first.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.