KIA Parts Counter Advisor - Full Time Alexandria, VA position

KIA Parts Counter Advisor

Location: Ourisman Alexandria Kia, Alexandria, VA

Join Ourisman Alexandria Kia as a Parts Counter Advisor, where your expertise will play a vital role in enhancing our customers' experience. We are seeking a motivated individual who is passionate about the automotive industry and committed to providing exceptional service.

Key Responsibilities

• Manage parts ordering to ensure timely and accurate delivery to our service department and customers.
• Utilize EPC, Dealertrack, and Xtime systems for parts inventory management, order tracking, and customer service enhancement.
• Leverage dealership experience to provide top-notch service and support to customers and technicians, ensuring their needs are met promptly and effectively.
• Monitor stock levels and assist in inventory management to minimize delays and optimize operations.
• Collaborate with service advisors and technicians to ensure they have the necessary parts for repairs and services.
• Engage with customers in a friendly and professional manner, addressing their inquiries and providing recommendations based on their needs.

Requirements

• Proven experience with parts ordering systems.
• Strong understanding and ability to effectively use EPC, Dealertrack, and Xtime systems.
• Previous experience in an automotive dealership setting is highly desirable.
• Excellent communication and interpersonal skills to ensure a positive customer experience.

Benefits

• Competitive compensation with an annual salary ranging from $40,000.00 to $60,000.00, commensurate with experience.
• Weekly pay for your convenience.
• Opportunities for growth and advancement within the company.
• Comprehensive benefits package, including health insurance, retirement plans, and employee discounts on vehicle purchases and services.

Ourisman Alexandria Kia is a leading automotive dealership in Alexandria, VA, known for our commitment to customer satisfaction and high-quality service. We pride ourselves on creating a positive and dynamic work environment where employees can thrive and develop their careers. Join our team and help us continue to deliver exceptional experiences to our customers!