Maintenance Technician

Job Description SUMMARY: At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage. We offer competitive base pay, bonus, heath coverage, tuition reimbursement, and vacation. PRIMARY PURPOSE: The Facilities Technician shall be responsible for completing forecourt maintenance services at both our Company-operated and Customer-operated facilities within their designated market. The forecourt maintenance services shall be focused on fuel dispenser services, but also include tank-top equipment, tank monitoring system, point-of-sale, and general forecourt maintenance refresh services. Furthermore, the Facilities Technician shall be responsible for backcourt maintenance services, which may include general carpentry, plumbing, and lighting repairs. Finally, the Facilities Technician is responsible for completing a facility walk-through approximately monthly to proactively identify maintenance items in need of service or refresh. The Technician shall complete the identified maintenance for which they are trained and certified to complete, while communicating a work order for those deficient items requiring a third-party contractor to complete (i.e. restaurant and foodservice equipment repairs, HVAC/R, electrical, etc.). The Facilities Technician shall maintain all required training/certifications to complete their trade services. ESSENTIAL DUTIES/FUNCTIONS: Responsible for the completion of forecourt maintenance services, with the emphasis being on fuel dispensing equipment and underground storage tank-top equipment. In addition to completing repairs to this equipment, the Technician shall also ensure the imaging elements on each dispenser are in good condition and meet Aloha’s quality standards – and replace such equipment as needed. Provides maintenance services for the POS and tank-monitoring systems, in addition to general backcourt maintenance services that include general carpentry, plumbing and lighting. Completes general forecourt refresh maintenance, which may include touch-up painting, parking lot interim repairs, and general property maintenance. Completes facilities maintenance work orders within their prescribed timeframe based on prioritization and updates the dispatching system upon the work’s completion. Inspects approximately once per month the forecourt and backcourt maintenance conditions at each facility within their maintenance market. The inspection shall identify both equipment in need of repair and certain facility elements that may be in a deficient condition. Resolves deficiencies identified during the inspections by either completing the needed repairs or by recording within our system of record for subsequent repairs by a third-party contractor. Communicates to their Supervisor any facility deficiencies that rise to the level of creating a safety, security, or compliance matter. Completes all facilities maintenance tasks in a professional and safe manner and handles all materials in accordance with their material safety data sheet. Completes the manufacturer equipment certification(s) and completes their refresh training as required. Such training/certifications shall ensure that the Facilities Technician is highly skilled for the services they are responsible to complete. Performs all work in a professional and customer-centric manner. PERIODIC DUTIES: Conducts inventory of facilities parts, tools or equipment maintained in their assigned facilities vehicle. Completes the on-call rotation to ensure 24/7/365 priority 1 services are performed at our Company-operated and Customer-operated facilities. Special projects, as may be assigned by their Supervisor. WORKING CONDITIONS: Frequently works both outdoors and indoors at our company and customer operated retail facilities. Work may be performed during inclement weather conditions. Requires frequent travel to/from the retail facilities. Includes exposure to noise, fuel and its odor, in addition to mechanical and/or electrical systems. Occasionally works under regular office conditions while completing maintenance records or similar duties. QUALIFICATIONS/REQUIREMENTS: Dispenser and other equipment manufacturer training/certification as required to fulfill the maintenance services herein. Knowledge of methods, practices, tools, and materials used in the general maintenance and repair of facilities and fuel dispensing systems. Knowledge of occupational hazards and appropriate safety precautions. Ability to recognize safety hazards in the workplace and apply precautionary methods to protect self and others. Ability to work independently on tasks assigned. Skilled in the use and care of hand tools, metering devices, power tools, gauges, etc. Ability to read and interpret documents such as safety rules, maintenance instructions, procedure manuals, and work orders. Knowledge of electrical, plumbing, and mechanical work. Basic computer skills preferred. Type (3) Hawaii State Driver’s License or equivalent with a clean traffic abstract. High school graduate or G.E.D. certificate. Attends training classes as required. Experience: 2 years’ experience in maintenance or related trade. REPORTS TO: Maintenance Supervisor – Facilities Services EQUIPMENT USE: Frequent use of Company vehicle. Frequent use of forecourt equipment tools and materials, ladders, safety equipment, and other objects and materials to complete forecourt maintenance tasks. Occasional use of hand/power tools, painting equipment/materials, and mechanical/electronic equipment. Occasional operation of forklift and man-lift after completion of certification training. General use of computer, printer, copier, fax machine and telephone. Wear Company supplied uniform (shirts and pants) during working hours and as prescribed. Wear safety shoes during working hours and as prescribed. Wear Company supplied personal protective equipment as required by job tasks. WORK HOURS: Generally, Monday through Friday: 8:00 a.m. to 5:00 p.m. Working hours may be adjusted or extended hours as required by operational needs – in particular priority work order completion. Available to work any shift during a 24-hour period including weekends and holidays during the on-call rotation. MENTAL AND PHYSICAL DEMANDS: Ability to perform maintenance services with attention to detail, concentration, and alertness. Occasional use of basic math (addition, subtraction, multiplication, or division). Ability to lift, pull, push and/or carry up to 80 lbs. Ability to walk, stand and sit for prolonged periods of time. Occasionally stoop, bend, kneel, crouch, crawl, reach, twist, climb, grasp and make repetitive hand movements in performance of daily duties. See in the normal visual range, with or without correction, including close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Continuous use of eye-hand-foot coordination. COMMUNICATION SKILLS: Ability to verbally communicate effectively with others. Understand and follow oral and written directions. Respond to customers (internal and external) needs efficiently and courteously. Hear in the normal audio range with or without correction.