Lead Case Manager- Rooted Life

About Search Firm This position is being facilitated by Pathway Talent Solutions Group , a specialized recruitment and talent advisory firm. We partner with organizations to identify, engage, and place exceptional talent. Candidates will be supported throughout the process with clear communication, guidance, and advocacy to ensure the best fit for both client and candidate. Company Overview – Rooted Life At Rooted Life, we believe healing doesn’t end when someone leaves the hospital. We provide a supportive, transitional environment where individuals recovering from medical or mental health crises can stabilize, heal, and build toward lasting independence. Our clients receive not only temporary recuperative care but also wraparound services that address the root causes of instability. We deliver trauma-informed, whole-person care that includes follow-up medical attention, mental health support, substance use recovery, life skills development, and assistance securing IDs, benefits, and housing. Our goal is simple yet powerful: to ensure every client leaves in a healthier, more stable condition than when they arrived equipped to succeed long after discharge. If you’re passionate about systems change, equity, and creating real impact in the lives of vulnerable populations, Rooted Life offers you the chance to lead with purpose and grow with intention. Our Mission Our mission is simple - provide stable, safe facilities that promote mental health stabilization and addiction relapse prevention. Position Overview Are you a dedicated leader passionate about coordinating comprehensive care for those in need? Do you have the expertise to assess client conditions and provide them with the necessary resources for a healthy outcome? Rooted Life is seeking a Lead Care Manager like you, who can play an integral role in our mission to provide exceptional care coordination. Who We’re Looking For: Are you ready to be more than just a cog in the machine? At Rooted Life, we’re seeking dynamic individuals who are not just task performers but true leaders in their roles. We want someone who brings more to the table than just skills — a visionary who’s ready to innovate and inspire. Mission-Driven Leader: Upholding Rooted Life's mission with dedication and ethical leadership. Evidence-Based Practitioner: Utilizing approaches like Motivational Interviewing, Harm Reduction, and Trauma-Informed Care. Community Connector: Deep connections and relationships in the San Diego homelessness provider community Active Engager: Conducting outreach and engagement through phone calls, mail, and community visits. Client Advocate: Coordinating with healthcare professionals and advocating on behalf of clients. Professional and Adaptable: Maintaining professionalism and adaptability in a rapidly changing care environment. Efficient Organizer: Keeping client and care records meticulously organized and up-to-date. Multitasking Pro: Excelling in managing various tasks and prioritizing effectively to meet program and client needs. Team Advocate: Promoting open communication and cooperation among team members and clients. What You’ll Be Doing: Care Plan Oversight: Overseeing the development and implementation of Individual Care/Health Action Plans for each client. Flexible Service Delivery: Offering services in a variety of settings, including office-based, telehealth, or community-based services, based on client convenience. Outreach and Engagement: Conducting activities to facilitate linkage to the ECM program, including phone calls, mailed information, and community visits. Needs Assessment: Conducting individual assessments to understand client needs and disseminating information accordingly. Service Coordination: Coordinating the delivery of services from various social service providers to program participants. Medical Coordination: Coordinating all medical appointments and maintaining updated medical files. Transport Logistics: Arranging transportation for clients as required. Legal and Probation Support: Assisting program participants with Probation and Parole requirements, including providing progress reports and supportive documentation. Client Advocacy: Coordinating and advocating on behalf of clients with healthcare professionals, with the client's permission. Community Connection: Connecting clients to essential medical services, social services and support groups as needed. Client Support : Accompanying clients to office visits as needed and appropriate. Progress Evaluation: Regularly evaluating client progress and updating goals as necessary. Mental Health Promotion: Actively promoting mental health and wellbeing among clients. Timely Documentation: Completing all necessary documentation within established timeframes according to individual action plans. Team Collaboration: Attending weekly staff/team meetings and participating in supervision sessions. Continuous Learning: Engaging in assigned training sessions, such as Motivational Interviewing and ACEs Certification. Data Management: Collecting and entering client data as needed. Keeping EHR/EMR Positive Environment Cultivation: Maintaining a positive, life-giving environment for clients and keeping client files updated with all relevant medical, legal, and social service documents. As a Lead Care Manager at Rooted Life, your role is crucial in shaping our clients' care journey. Your expertise in diverse care domains will significantly contribute to our mission. We invite you to join us in this vital role and help us create lasting positive change in our community. Qualifications & Requirements: Strong attention to detail and ability to perform under stress. Excellent problem-solving and communication skills. Team-oriented with a mature, ethical, and resilient character. Compensation & Benefits Competitive salary (Target Range: $54,000 – $60,000) Health, dental, and vision insurance Paid time off and holidays Opportunities for professional growth and development Work Environment This position operates in a fast-paced, mission-driven healthcare and housing services environment supporting staff who work directly with vulnerable populations. Fully onsite, field-based role. (LCMs expected to be on-site and in office, not WFH); Hours: 8:00 am to 5:00 pm (Pacific Time, GMT -8:00) Daily travel within the service area required Work conducted in community settings including shelters, encampments, clinics, and client residences Why Join Rooted Life At Rooted Life, you’ll be part of a mission-driven team working at the forefront of whole-person care. This role offers the opportunity to make a direct, tangible impact in the lives of individuals who need it most—while helping shape innovative care models that are transforming the system. Equal Opportunity Employer Rooted Life is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We encourage candidates from all backgrounds and experiences to apply. #J-18808-Ljbffr