Branch Manager

Job Description

Job Description

Job Title: Branch Manager
Company: Commercial Residential Aluminum & Fabricating (CRA)
Location: Venice, FL
Reports To: Vice President of Operations
Employment Type: Full-Time

Position Summary

CRA is seeking a hands-on Branch Manager to lead our Venice operations. This role is responsible for branch performance, team leadership, operational efficiency, safety, and customer satisfaction. The Branch Manager will coordinate daily activities across office, warehouse, and field teams, ensuring projects are completed safely, on schedule, and to CRA’s quality standards.

The ideal candidate is an accountable, people-focused leader who can build strong teams, improve processes, and deliver an exceptional employee and customer experience consistent with our commitment to “Care Beyond Reason.”

Key Responsibilities

• Lead daily branch operations, aligning staffing, scheduling, equipment, and materials with project requirements.
• Set clear expectations for branch employees and supervisors, providing coaching, feedback, and performance accountability.
• Partner with scheduling, permitting, engineering, production, sales, and service teams to keep projects moving and resolve operational barriers.
• Oversee installation productivity, workmanship, and project completion, addressing delays, rework, and customer concerns promptly.
• Monitor branch financial performance, including labor costs, overtime, material usage, and other controllable expenses.
• Review operational results with the VP of Operations and implement plans to improve efficiency, quality, and profitability.
• Maintain a strong safety culture through consistent communication, training, incident reporting, and follow-through on corrective actions.
• Partner with Human Resources on recruiting, onboarding, employee development, attendance, and performance management.
• Ensure company vehicles, tools, equipment, and inventory are maintained, accounted for, and available to support operations.
• Build strong relationships with customers and internal partners, taking ownership of escalated issues through resolution.
• Identify opportunities to standardize processes, strengthen communication, and support branch growth.
• Maintain a visible presence in the office, warehouse, and field to support employees and assess operational needs.

Qualifications

• Five or more years of experience in construction, installation, manufacturing, or a related operational environment, including at least three years leading teams.
• Experience managing branch, department, or field operations with responsibility for productivity, costs, quality, and customer service.
• Background in aluminum construction, pool enclosures, screening, gutters, soffit/fascia, or related building products preferred.
• Demonstrated ability to lead supervisors and frontline employees, address performance concerns, and develop talent.
• Strong planning, problem-solving, communication, and organizational skills.
• Ability to review financial and operational reports and translate findings into practical improvements.
• Proficiency with Microsoft Office and business systems used for scheduling, reporting, and project tracking.
• Valid driver’s license and ability to travel to job sites and other CRA locations as needed.
• Bilingual English/Spanish preferred.

Work Environment

This position is based on-site in Venice and requires regular time in office, warehouse, and active construction environments. Outdoor work and job-site visits may involve exposure to heat, weather, noise, and uneven terrain. Schedule flexibility may be needed to support field operations and business demands.

Measures of Success

• Safe operations and timely resolution of safety concerns.
• Reliable scheduling and on-time project completion.
• Improved productivity and control of branch expenses.
• Consistent workmanship and reduced rework.
• Responsive customer issue resolution.
• Strong employee engagement, development, and accountability.

Equal Opportunity Employer

CRA is an equal opportunity employer and is committed to providing reasonable accommodations to qualified applicants and employees with disabilities.

Company Description

At CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.
We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture! As one of the fastest growing companies in Southwest Florida for the past 30+ years, we are extremely proud of our employees’ achievements.

In compliance with all provisions of Executive Order 11246, all qualified applicants will receive consideration or employment without regard to race, color, religion, sex or national origin.

Company Description

At CRA we are passionate about serving the community that we live and work in. Providing Southwest Florida with custom engineered and professionally installed pool cages, screen enclosures, rescreening, car ports, pool deck paver systems, drainage gutters, soffit/fascia, aluminum fencing, customer railing systems, and welded products.We are dedicated to building a positive, fun, and team-spirited workplace. We are passionate and committed to a family workplace culture! As one of the fastest growing companies in Southwest Florida for the past 30+ years, we are extremely proud of our employees’ achievements.In compliance with all provisions of Executive Order 11246, all qualified applicants will receive consideration or employment without regard to race, color, religion, sex or national origin.