Retail Products Operations Manager

Job Description

Job Description

Job Summary: The Retail Product Operations Manager plays a key role in supporting global product and development teams to enhance agility, collaboration, and operational excellence. This role focuses on improving business processes, tools, and documentation to drive efficiency and ensure consistent execution across product management and creation activities.
Responsibilities:

• Identify opportunities to streamline and improve product and operational processes.
• Establish and document best practices, process standards, and training materials.
• Partner with global and cross-functional teams in Product, Design, Merchandising, Development, Planning, and Insights.
• Coordinate with functional leaders to align calendars, reporting, and key business milestones.
• Maintain and update detailed product calendars and operational reports.
• Deliver clear and actionable reporting through various communication tools and platforms.
• Create and facilitate training sessions and procedural documentation.
• Develop and manage project plans including scope, resources, timelines, and risks.
• Ensure successful and timely delivery of operational projects across multiple teams.
• Support process alignment initiatives and system improvements for ongoing product and brand workstreams.
• Train teams to interpret and apply business data and analytics for decision-making.

Basic Qualifications:

• Bachelor's degree in Business, Operations, or a related field, or equivalent combination of education and experience.
• Minimum 5 years of experience in Product Management, Project Management, Operations, or Strategy.
• Strong knowledge of product creation and retail lifecycle from concept to consumer.
• Demonstrated success leading and delivering multiple projects in a fast-paced, cross-functional environment.
• Excellent written, verbal, and presentation skills with the ability to influence and collaborate across teams.
• Skilled in data gathering, problem-solving, and facilitating group alignment.
• Proficiency in Apple and Microsoft Suites (Keynote, PowerPoint, Excel formulas, pivot tables, lookups).
• Experience using collaboration and project management tools such as Miro, Smartsheet, and AirTable.
• Passion for process excellence, simplification, and continuous improvement.
• Prior experience in the retail or sports product industry preferred.
• Must be able to work onsite in Beaverton under a hybrid (4:1) schedule.