Operating Director
Full-time
Chick-fil-A
Job Title: Operating Director
Company: Chick-fil-A
Location: North Canton FSU
Reports To: Owner/Operator
Mission
To lead the organization by casting vision, developing leaders, and driving operational and cultural excellence to deliver exceptional guest experiences and sustainable business growth.
Outcomes: KPI’s
- Achieve Top 20% ranking in all key CEMs by the end of 2027.
- Maintain average Speed of Service (SOS) under 3:30 within the first year.
- Ensure Food Safety Score of 1 consistently; Guardian of the Brand .
- Attain 100% completion on all QIV visits and maintain 95%+ on Smart Shop scores .
- Keep Food Cost gap under 0.75% through team training, waste control, and operational excellence.
- Achieve and maintain CFA One sales mix over 40% through digital engagement strategies.
- Lead a culture of excellence that reduces turnover and develops at least 2 leaders annually prepared for higher-level roles or LDP.
Competencies
- Behavioral Fit
- Strategic thinking
- High follow-through and accountability
- Integrity
- Strong planning and systems leadership
- Leadership development and coaching
- Emotional intelligence and presence
- Clear, persuasive communication
- High personal standards
- Cultural Fit
- Servant-hearted
- Enthusiastic and purpose-driven
- Grace-filled and truthful
- Generous with time and attention
- Consistently present and reliable
- Community-minded and family-oriented
Married to the Mission : Grow People, Grow Business, but dating the Methods .
Vision: To provide Excellence through Hospitality to help our community Grow.
Values: Excellence, Hospitality, Growth
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Operating Director in North Canton, OH vacancy
- ...Category : Client Operations Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands...SuggestedOngoing contractMonday to FridayFlexible hours
Teleperformance USA
Canton, OH2 days ago $25.5 per hour
...including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours:...SuggestedHourly payFull timeTemporary workPart timeLocal areaAldi Inc.
Canton, OH12 hours ago$135k - $182.7k
...Description Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and...SuggestedAll shiftsFlexible hoursNight shiftAmazon
Canton, OH3 days ago- ...applicants Direct message the job poster from Andrews Logistics, LP Operations Manager About the Job An Asset-based trucking company is... ...in to set job alerts for “Operations Manager” roles. Executive Director / Director Of Operations / General Manager Operations Manager...SuggestedFull timeWork at officeWeekend work
Andrews Logistics
Canton, OH4 days ago - ...Operations ManagerThe Operations Manager is responsible for fulfilling our mission statement, "to create the most enjoyable shopping experience possible for our Guests." Additionally, the Operations Manager oversees a variety of operational tasks assigned by store management...SuggestedPart timeLocal areaFlexible hoursDay shiftAfternoon shift
Buckle LLC
Canton, OH1 day ago $135k - $182.7k
...Description Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and...All shiftsFlexible hoursNight shiftAmazon
Canton, OH3 days ago- ...Inc is North America’s leading traffic control specialist with 8,000 professionals securing 2,000 work zones daily, ensuring safe operations for crews, drivers, and teams across infrastructure sectors. The company supports major events and maintains a culture of safety,...
AWP Safety, Inc
East Canton, OH3 days ago - ...inventory levels. Provides pickup, delivery and loading / unloading of material, customer premises equipment (CPE) and mail by safely operating fleet vehicles. Tracks and manages inventory levels, working with customers and end users to ensure appropriate levels are...Full time
Diebold Nixdorf
North Canton, OH2 days ago - ...Thermoplastics Injection Molding Operations Supervisor At AmbaFlex, you’ll be the conductor of our molding floor—aligning people, molds, materials, and machines so every run is safe, efficient, and on time. In this role, you’ll report to the Injection Mold & Maintenance...Shift work
AmbaFlex Manufacturing
Canton, OH5 days ago - ...Functions Management: Participates as a key member of the division management team in development of strategic and annual operating plans. Develops and monitors key metrics for the division's Human Resources function consistent with the Hendrickson guidelines...Work at office
Hendrickson
Canton, OH1 day ago $120k
...Description FOXTROT AVIATION SERVICES Job Description - HR Director The HR Director is the senior-most Human Resources leader... ...-location aviation and facility-detailing services company operating across multiple states in safety-sensitive environments. Reporting...Full timeLocal areaFoxtrot Aviation Services
North Canton, OH3 days ago- ...Job Overview The Operations Manager oversees teams and operational functions within a fulfillment, warehouse, transportation, delivery, or logistics environment. The role is responsible for helping ensure that operations meet safety, quality, productivity, staffing...Night shiftAfternoon shift
$25.5 per hour
...including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours:...Hourly payFull timeTemporary workPart timeLocal areaAldi Inc.
North Canton, OH4 days ago- Practice Manager of Operations Songstad Dental Group is looking for a Practice Manager of Operations to join our team! Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support...Work at officeLocal areaDay shift
- CorePower Yoga seeks a Studio Coordinator to support studio operations, guest experience, and health/safety standards. You will work with the Studio Manager to drive membership growth, retail, and community outreach, with a flexible 18-29 hour per week schedule. You will...Flexible hours
- Career Opportunities: Operations Lead (94356) As part of The Freeman Company, Event & Exhibit Services designs and delivers unforgettable momentsthat create a bond between audiences and our clients. It’s just one reason why we’re the leader in live events. Summary This...Full timeWork at officeLocal areaFlexible hours
$62.5k - $70k
This is a 2nd shift role - Monday - Friday - 6:30pm - 3:00am Operations Supervisor - Distribution The Operations Supervisor role has a national salary range of $62,500 - $70,000. For roles in California the range is $70,304 - $82,000 and for roles in Washington the...Contract workCasual workMonday to FridayAfternoon shift- ...lasting relationships with customers. The primary purpose of this role is to support the General Manager in the ongoing day-to-day operation of the business. This includes maintaining adequate inventory levels, developing client relations, on-boarding event staff, and...Work at officeNight shiftWeekend work
Ontario Trillium Foundation
Uniontown, OH3 days ago $19 - $29 per hour
...part of something bigger - helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to...Hourly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workDay shiftEarly shiftHispanic Alliance for Career Enhancement
East Canton, OH3 days ago- ...organizational decision-making Thoroughly understand client resource utilization to identify waste in time and resources to provide operational and performance improvement opportunities Openly, respectfully and professionally discuss business and organizational...Daily paidTemporary workWorldwideWeekend work
DB&A - DeWolff, Boberg & Associates, Inc
Canton, OH2 days ago - ...looking for an energetic and optimistic leader to fill the role of Director of Catering at Tom Benson Hall of Fame Stadium in Canton, OH... ...Follow up on all catered events Ensure successful operations of catering functions including preparation, transportation, setup...Full timeWork at officeFlexible hours
AVI Foodsystems
Canton, OH4 days ago $80k - $90k
...means, AVI has grown into the largest independently owned and operated food service company in the United States by exceeding the expectations... ...AVI Fresh is looking for an accomplished Divisional Director of Catering to help shape the future of catering across our higher...AVI Foodsystems
Canton, OH3 days ago$60k
Join to apply for the Operations Supervisor role at RYKER . Be among the first 25 applicants. The Operations Supervisor assists the Operations Manager I and II and/or Sr. Operations Manager I and II managing the operations and personnel for a shift of a particular location...Work at officeShift work$50k - $60k
We are excited to extend an invitation to an enthusiastic and motivated Director of Operations (DO) to play a pivotal role in the growth and management of our Canton, OH office! The selected candidate will be instrumental in overseeing day-to-day operations, facilitating...Daily paidWork at officeFlexible hours- ...flawlessly and represent our brand brilliantly to the highest standards of excellence. Without integrity, no business, ours included, can operate successfully. And this is why “INTEGRITY is everything” is one of our core values. ~ Business Acumen: Your previous experience...Local area
Fazoli's
Canton, OH7 days ago - ...Assistant Operations ManagerWe are looking for a go-getter who will be a cheerful addition to our office. This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers.The primary purpose...Work at officeFlexible hours
Kona Ice
Uniontown, OH4 days ago - An exciting career awaits youAt MPC, we’re committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.JOB SUMMARY: The Senior Human Resources Business Partner...Full timeWork at officeLocal area
$17 - $18.15 per hour
...processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are to adhere to policies and...Part timeWork at officeShift workWeekend workEnsemble Health Partners
Green, OH21 hours ago$20.5 - $22.5 per hour
...Opportunities for advancement and training in culinary and hospitality. ROLES + RESPONSIBILITIES: Lead honeygrow restaurant operations through understanding and enforcing all policies, procedures, standards, training programs, and cultural points. Strive to be...Hourly payCasual workWork at officeShift workNight shiftHoneygrow LLC
North Canton, OH18 days ago- .... Direct departmental responsibilities as designated by the General Manager. Ensures management and team members adhere to operational systems and procedures. Ensures product availability. Accurately performs all administrative duties to include daily, weekly, and...Local areaAll shiftsFlexible hoursShift work
Swensons Drive-in Restaurants, LLC
North Canton, OH8 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Operating Director. Be the first to apply!
