Phlebotomy Supervisor

Job Overview Labcorp is seeking a Phlebotomy Supervisor to join our team in Chesapeake, VA. Work Schedule: Monday - Friday 8am - 5pm with flexibility to work outside of those hours when needed, rotating Saturdays. Responsibilities Supervise a team of (25+) phlebotomists working in Patient Service Centers and/or physician's offices Manage patient flow, wait times, inventory levels and information logs Monitor monthly productivity and report any deviations as necessary Coordinate phlebotomists' schedules through resourceful and creative thinking Perform operational duties such as payroll, monthly schedules and performance appraisals Partner with Human Resources regarding employee relations issues and disciplinary actions Hire and train phlebotomists to fill any open positions Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management Provide exceptional customer service to all patients and clients Assist in the set-up of new Patient Service Centers or Client Offices Provide resolution of any patient or client issues Perform, collect, and prepare specimens when needed Travel to additional sites as necessary Minimum Qualifications High school diploma or equivalent 3 years or more relevant experience as a phlebotomist Minimum of 1 year of experience in a leadership position Preferred Qualifications Associate's degree Experience with scheduling, inventory management, and team coordination Additional Job Standards At least 21 years old and have a valid driver's license and good driving record Proven track record in providing exceptional customer service Strong communication skills; both written and verbal Ability to work independently or in a team environment Comfortable working under minimal supervision Reliable transportation and clean driving record if applicable Flexibility to work overtime as needed Able to pass a standardized color blindness test Benefits Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including medical, dental, vision, life, STD/LTD, 401(k), paid time off (PTO) or flexible time off (FTO), tuition reimbursement and employee stock purchase plan. Employees regularly scheduled to work less than 20 hours, casual, intern, and temporary employees are only eligible to participate in the 401(k) plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. Quarterly Incentive Bonus Program Phlebotomy Supervisors may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics. Equal Opportunity Employer Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. If you are an individual with a disability who needs assistance using our online tools, please contact us at Labcorp Accessibility. #J-18808-Ljbffr