Clinical Applications Coordinator

Job Description

Sycuan Health Center is seeking a Clinical Applications Coordinator to support the implementation, optimization, and daily use of our clinical application systems, including Electronic Health Records (EHR), Electronic Dental Records (EDR), and Practice Management (PM) platforms.

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This role is ideal for a technology-savvy healthcare professional who enjoys training users, improving workflows, solving problems, and helping clinical teams maximize the value of healthcare technology. Working closely with cross-functional teams, you'll play a key role in enhancing system performance, user adoption, clinical documentation, and overall operational efficiency.

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Location: 100% Onsite- El Cajon, CA

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Compensation: Depending on Experience- Salary, plus annual bonus

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What You'll Do

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Training & User Support

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• Design and deliver role-based EHR, EDR, and PM training for new and existing users.
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• Develop and maintain training materials, user guides, tip sheets, and instructional resources.
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• Provide ongoing support and troubleshooting for clinical application users.
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• Adapt training methods to meet varying levels of technical proficiency.
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System Optimization & Workflow Improvement

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• Evaluate system functionality and identify opportunities to improve performance and user experience.
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• Conduct workflow assessments and gap analyses related to software implementations and upgrades.
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• Gather user feedback and recommend enhancements to improve clinical efficiency and documentation.
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• Support quality improvement initiatives related to EHR utilization and data integrity.
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Project & Application Support

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• Assist with application-related projects, system implementations, and upgrades.
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• Collaborate with clinical, operational, and technical teams across the organization.
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• Support the consistent and effective use of clinical applications in Medical, Dental, Behavioral Health, Pharmacy, HIM, Administration, and Business Office departments.
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Reporting & Super User Functions

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• Develop and maintain reports, templates, and system tools that support clinical and operational needs.
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• Serve as a clinical application Super User and subject matter expert.
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• Prepare and provide regular reports to HIT leadership.
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What We're Looking For

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Required Qualifications

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• High school diploma or GED.
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• Minimum three (3) years of Clinical Applications Coordinator (CAC) experience.
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• Experience supporting NextGen EHR, EDR, and PM systems.
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• Working knowledge of HIPAA requirements and healthcare privacy regulations.
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• Strong troubleshooting, training, and customer service skills.
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• Ability to work independently while managing multiple priorities.
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Preferred Qualifications

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• Associate degree in Information Technology, Health Information Technology, or a related field.
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• LVN or higher clinical credential.
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• NextGen Certified Professional designation.
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• Experience working in a Tribal Health Clinic or Community Health Center environment.
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Key Skills

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• Healthcare application support and optimization
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• EHR training and onboarding
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• Workflow analysis and process improvement
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• Report development and data management
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• Problem-solving and troubleshooting
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• Effective communication and collaboration
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• Strong customer service mindset
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• Ability to work with employees at all levels of technical proficiency
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Why Join Sycuan Health Center?

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At Sycuan Health Center, you'll have the opportunity to directly support the technology that powers patient care. You'll work with a dedicated team committed to improving healthcare delivery through innovation, collaboration, and continuous improvement.

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If you're passionate about healthcare technology, user training, and creating efficient clinical workflows, we'd love to hear from you.

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Apply today to join our team as a Clinical Applications Coordinator!