Senior Director, Core Product & Delivery

Own the multi-year vision, comprehensive roadmap, and P&L optimization for core digital product lines Champion up-front alignment and horizontal integration across Strategy, Design, and Experience Assurance (XA) leadership to proactively eliminate functional fragmentation before development begins Define enterprise standards for translating broad business goals into detailed user stories Interlock seamlessly with Experience Assurance (XA) to ingest their finalized upstream journey foundations and user-intent frameworks, converting them into functional requirements, clear application logic, and cross-channel system dependency mappings ready for GTS engineering execution Partner closely with Technology Services and technical execution teams to direct reusable solution design, establish modular product architectures, and drive high-stakes build-vs-buy engineering evaluations Optimize resource capacity and manage the tactical execution backlog across short-, medium-, and long-term horizons, proactively balancing cross-POD delivery velocity within the funding targets and capital investment frameworks established by the Strategy organization Direct and mentor a lean, matrixed organization of product delivery professionals; systematically identify competency gaps and design targeted upskilling tracks to optimize cross-POD resource matching Cultivate an advanced culture of domain expertise, ensuring teams maintain deep literacy in the current state of their digital ecosystem, state-of-the-art platforms, and emerging customer behaviors Requirements Bachelor's Degree or equivalent years of experience Master's Degree or a relevant graduate degree (e.g., MBA, Computer Science) is highly preferred Minimum of 10 years of progressive leadership experience in digital product management, end-to-end software delivery, or enterprise-scale product operating models Significant experience in digital product, user experience design, or consumer channels within a high-volume, subscription-based customer-facing organization is preferred Demonstrated mastery of the product development lifecycle (PDLC), agile full-stack pod mechanics, and matrixed team management Deep functional expertise in detailed user story creation, technical requirement writing, and cross-channel system dependency mapping Strong technical literacy in cloud-native digital systems, reusable microservices, and tracking infrastructure Commanding executive presence with a proven track record of using data-driven metrics to influence senior stakeholders and align distributed business units Exhibits strict operational discipline, robust commercial viability assessment capabilities, and an analytical data-driven approach to product backlog refinement, feature optimization, and defect remediation Demonstrated passion for fostering inclusive environments, building psychological safety, and empowering diverse, cross-functional teams to collaborate openly, challenge the status quo, and deliver collective innovation. Core Competencies Demonstrates expertise in digital product management, including the product development lifecycle, user story creation, and cross-channel system dependency mapping. Proven ability to lead diverse teams, optimize resource capacity, and drive strategic alignment across multiple business units. Highest-signal resume keywords Digital Product Management Product Development Lifecycle (PDLC) User Story Creation Cloud-Native Digital Systems Agile Full-Stack Pod Mechanics ATS Optimization Keywords Hard Skills Technical Requirement Writing Cross-Channel System Dependency Mapping Data-Driven Metrics Analysis Feature Optimization Defect Remediation Soft Skills Leadership Collaboration Psychological Safety Inclusive Environment Fostering Stakeholder Influence Certifications & Qualifications Bachelor's Degree Master's Degree (MBA, Computer Science) Industry Keywords Subscription-Based Customer-Facing Organization End-to-End Software Delivery Matrixed Team Management Commercial Viability Assessment Operational Discipline Tools & Technologies Reusable Microservices Tracking Infrastructure Modular Product Architectures Digital Ecosystem Literacy Experience Assurance (XA) #J-18808-Ljbffr Jobtailor