Financial Operations Analyst

Financial Operations Analyst

Location: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Ideal candidates will be able to report to our Pulse Point location in Norfolk, VA. Alternate locations may be considered if candidates reside within a commuting distance from an office.

The Financial Operations Analyst is responsible for completing financial activities for the purpose of accurate and timely reporting both internally and externally. Assists in the development of technical solutions to complex business issues by creating spreadsheets to be utilized by lower-level positions. Focus is more experienced, tactical, transactional (exceptions transactions) based job.

How you will make an impact:

• Maintains performance management reporting.
• Supports accurate balance sheet/P&L reporting.
• Performs tactical data analysis.
• Assists Analysts with moderately complex data analysis.
• Communicates exception items with all relevant areas to ensure accuracy of data on an ongoing basis.
• Provides tactical recommendations based on analysis of the data, business situation, and moderate knowledge of systems.
• Receives and responds to escalated customer inquiries.
• Contacts management in operations, sales compensation, and sales.
• Works with processors regarding enrollment/billing issues.
• Acts as liaison with bank regarding premium collection status.
• Coordinates activities and provides training for lower-level associates.
• Assists with system testing of IT related projects and the implementation of application software releases within the Finance organization.

Minimum Requirements:

Requires an AA/AS in accounting or finance and experience with relational databases and mainframe and client server report writers; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences:

• BA/BS degree preferred.
• Experience in a finance/health insurance field capacity preferred.

Job Level: Non-Management Non-Exempt

Workshift: Job Family: AFA > Financial Operations