Hospital/Community Liaison

Job Description

Job Description

Description:

Livingston Memorial is looking for a Full Time Registered Nurse Hospital Liaison, 40 hours a week to support our Hospice and Business Development Team.

We are proud to announce that Livingston Memorial’s Hospice Program has earned a 5-STAR RATING from Medicare, making us the ONLY 5-star nonprofit hospice agency in Ventura County, and one of only 11- five-star hospices in all of California!

Come be a part of a company whose mission for the last 78 years is to deliver the highest quality, compassionate in-home healthcare and support services to Ventura County residents!

About the Role :

This position is responsible for coordinating referrals between assigned facilities and LMVNA for the purpose of home care and hospice, educates facility staff, physicians, patients, and families about home health and hospice services, and participates in community outreach activities.

What You'll Do :

• Receives referrals from hospitals and other facilities regarding discharge planning.
• Screens referrals for appropriateness to home care and hospice.
• Educates potential patients/families/other caregivers about home health and hospice services and their responsibility to participate in the plan of care.
• Educates facility staff and community physicians regarding home health and hospice services and criteria for admission.
• Provides the agency with social and medical information about the referred patient to ensure continuity of care, assignment of appropriate staff and accurate information for medical record review and coding.
• Coordinates with facility discharge planners to ensure hospital/facility information is provided to LMVNA’S Intake Department in a timely manner.
• Communicates appropriately with the Intake Department to ensure continuity of care.
• If available, reviews facility census daily to identify existing LMVNA patients and assure the continuum of care to those patients on service with LMVNA.
• Participates in patient case conferences at LMVNA and assigned facilities.
• Ability to navigate and work within hospital/home health electronic computer system.
• Works in tandem with Livingston leadership to coordinate and participate in community activities such as presentations, health fairs and expos.
• Develops new customer referral sources to increase census growth through consistent individual customer service and support. Maintains relations with community partners to build trust, strengthen community ties and meet community needs.
• Maintains a positive and respectful attitude.
• Performs other duties as assigned.

What We're Looking For :

• Valid California Registered Nurse License
• Valid Driver License and auto insurance
• Knowledge of home health, home care and hospice services including, but not limited to, intake requirements.
• Bilingual in Spanish preferred
• High school graduate or equivalent, college degree preferred.
• Knowledge of computer, proficient with Microsoft Word and Excel.
• Good verbal and written communication skills.
• High level of attention to details.
• Able to work independently, take ownership and responsibility of tasks.
• Strong professional ethics, discretion and judgment.
• Good organizational skills.

What We Offer

• Hourly Rate
• Mileage Reimbursement
• Paid training and ongoing education
• Bilingual Stipend
• Supportive team environment
• A chance to truly make a difference in the lives of patients and families

Benefits:

• Medical, Dental & Vision Insurance
• 403(b) Retirement plan
• Company Paid Life & Disability Insurance
• Flexible Spending Accounts
• Ancillary Insurance (Critical Illness, Accident, Life, Hospital)
• Paid Time Off (PTO)
• Floating Holiday
• Holiday Pay
• Employee Discounts
• Tuition Reimbursement
• Continuing Education opportunities
• Employee Recognition Program

Join a company that is a cornerstone in the community and a leader in healthcare!