Sales Enablement Manager

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The application window is expected to close on: June 1, 2025.

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

The Cloud and AI Infrastructure's (CAI) Sales Acceleration team is looking for a Learning Program Manager to join us as we grow our internal employee enablement programs focused on CAI sales specialist roles and portfolio sellers to grow their data center selling skills. This person will help us serve the learning needs of the team members in our organization. Our goal is to empower everyone in the organization to deliver outstanding customer experiences and develop professionally while doing so. How much do people remember from long on-time trainings? We want learning to be a continuous experience that enables continuous career growth.

Your Impact

• Design impactful learning programs: Partner with instructional designers, trainers, managers, global sales and partner enablement teams, and Product teams to establish programs that generate relevant learning experiences, not just point-in-time training.
• Partner with leaders to define goals and key results: Build quantifiable links between training requests and practical learning outcomes. Align CAI enablement feedback to practical improvement recommendations.
• Be an advocate for behavior change: Be an ambassador for our culture of learning and our implementation strategies across multiple business units and within CAI. Evangelize enablement programs and nurture a passion to grow.
• Manage Learning Contractors: Develop statements of work aligned to key achievements. Track progress against enablement budget keeping Finance informed. Identify and resolve development blockers to keep deliveries on time.
• Optimize Learning Framework: Identify how and where to improve enablement processes and framework to deliver optimal content at scale while respecting the time of our contributors.
• Measure and Report Success: Establish consistency of measurements and feedback to inform team members of results and driving improvements of delivered programs. Align measurement of learning objectives to activation of new skills and expertise to deliver expected outcomes.
• Program Manager : You have coordinated delivery of different flavors of learning programs: learning journeys, live enablement, experiential learning. Working backwards from a delivery date to define an execution calendar ensures your successes. You are proficient in mechanisms to track outcomes and prove the differentiated value of our enablement programs.
• Learning Leader : Passionate about enabling others which has led you to focus on: how adults learn, effective learning strategies, design learning objectives, develop effective communications.
• Communicator : Someone who is adept at both handling and sharing change. You should have validated presentation skills for audiences from VP to individual contributor.
• Connector : Someone who loves making connections between big ideas and practical plans to accomplish those goals. someone who makes sure that what we're doing aligns with the why.
• Unifier : You are adept at working effectively with cross-functional teams and being able to influence people who do not report into your team or organization. Consistent track record of negotiating to meet comprehensive goals that go beyond individual teams. You are not afraid to take on tasks outside of your typical purview if it for the good of the company and its customers.
• Multitasker : You can drive multiple workstreams ensuring nothing is lost. You get happiness from seeing tasks successfully delivered on time.
• Critical Creative : A critical thinker and innovative problem-solver who wields the team for help. Comfortable with ambiguity and flexible with change.

Minimum Qualifications:

• 5+ years of experience in a Sales Acceleration/Learning Program Lead
• Lead multiple initiatives simultaneously and drive accountability.
• Build and implement optimized enablement programs that require both strong writing and verbal communication.
• Influence collaborators outside of your organization.
• Develop learning objectives aligned to measurable outcomes including behavioral changes.

Preferred Qualifications:

• Previous employee enablement development experience.
• Bachelor's Degree or equivalent experience
• Developed learning experiences with a learning management system (LMS) or learning experience platform (LEP) such as Mindtickle.
• Validated ability to document processes, design templates and lifecycle manage assets.
• Cultivate consensus in a highly matrixed organization.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#WeAreCisco

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada: When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.