Bartender

The Twenty Two is a luxury lifestyle hotel based in London. Our newest property, set within the former Margaret Louisa Home in New York City’s Union Square, offers an all-day public restaurant and a private members’ club. 

We are looking for  Bartenders to join our team NYC team. This role is a part of our Food & Beverage team and will serve out of our members club. If you have a welcoming personality who loves to build connections with guests, we would love to meet with you. 

Overview:

The Bartender at The Twenty Two is responsible for delivering an exceptional bar and dining experience through warm, efficient, and knowledgeable service. This role executes beverage service with precision, upholds the standards of the bar program, and contributes to a welcoming and refined guest atmosphere. Bartenders collaborate closely with front- and back-of-house teams to ensure service consistency, quality, and operational excellence in alignment with The Twenty Two’s brand standards.

Duties and Responsibilities

• Service and Operations
• Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and presentation standards for guests at the bar and throughout dining areas
• Maintain quality control of bar ingredients, garnishes, and prepared items through regular checks
• Ensure timely execution of beverage tickets and efficient service flow
• Execute cocktail builds accurately according to house recipes and techniques
• Coordinate with management regarding weekly liquor, produce, and dry-goods needs as directed
• Assist with opening and closing procedures, including completion of bar checklists and station setup/breakdown
• Greet and engage guests in a warm, professional manner throughout their experience
• Answer menu questions, provide recommendations, and communicate dietary restrictions or preferences
• Deliver attentive service, including taking orders, delivering beverages, and monitoring guest satisfaction
• Accurately process guest transactions using POS systems, including cash and credit card payments
• Maintain composure and organization during high-volume service periods
• Communicate effectively with the floor team to ensure accurate timing, special requests, and order execution
• Support training and mentorship of fellow front-of-house team members as directed
• Address guest inquiries or concerns professionally and escalate to management when appropriate
• Support overall service operations to ensure a seamless guest experience
• Maintain knowledge of The Twenty Two’s policies, procedures, and service standards
• Attend required staff meetings and trainings
• Adhere to posted schedules, attendance, and punctuality expectations
• Perform additional duties as assigned by management
• Menu Knowledge
• Maintain thorough knowledge of food and beverage offerings, ingredients, and preparation methods
• Demonstrate working knowledge of the beverage program, including cocktails, beer, wine, and pairings
• Understand common food allergies and dietary restrictions and communicate concerns appropriately
• Sanitation, Hygiene, and Safety
• Comply with all Department of Health, OSHA, and workplace safety regulations
• Follow proper food handling, hygiene, sanitation, and responsible alcohol service procedures
• Verify guest identification to ensure legal alcohol service requirements are met
• Use bar tools and equipment safely and only as intended
• Inspect workstations, tools, and equipment to ensure cleanliness and proper working condition
• Immediately report safety hazards, injuries, or compliance concerns to the supervisor on duty
• Follow proper storage procedures for food, beverages, and supplies

Qualifications

• Minimum of 1 year of experience as a bartender in an upscale or high-volume hospitality environment
• Strong knowledge of cocktail preparation, beverage service, and culinary terminology
• Fluency in spoken and written English
• High school diploma or GED required
• TIPS or responsible alcohol service certification required within 60 days of hire
• Familiarity with restaurant POS systems
• Ability to work flexible schedules, including nights, weekends, and holidays
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational, time management, and problem-solving abilities
• Ability to adapt and perform effectively in a fast-paced environment
• Polished personal appearance consistent with The Twenty Two’s standards
• Passion for hospitality and guest service excellence

Essential Functions and Physical Demands

• This position requires the ability to perform essential job functions with or without reasonable accommodation
• The employee must be able to stand and remain active for up to 12 hours per shift
• Lift and carry items weighing up to 25 pounds
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel; frequently use stairs while carrying items
• Occasionally crouch and climb
• Safely work around hot surfaces, sharp objects, and wet floors
• Tolerate exposure to hot and cold temperatures; and work around common allergens and specialty ingredients.

 

Equal Employment Opportunity Statement

The Twenty Two is committed to providing equal employment opportunities to all employees and applicants. Employment decisions are based on qualifications, merit, and business needs without regard to any protected characteristic.