Courtyard JFK International Airport - Front Desk Manager OEM

Front Desk Manager OEMAt Aimbridge Hospitality, we're all about creating standout guest experiences—and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.KEY SKILLS/RESPONSIBILITIESGuest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.Front Desk Leader: Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.EDUCATION & EXPERIENCE2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.5+ years of progressive experience in a hotel or related field with supervisory experienceProficient in Windows operating systems, spreadsheets, and word processing.Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.Valid driver's license from the applicable state.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION: Courtyard by Marriott New York JFK Airport offers a fast?paced, airport?adjacent workplace serving travelers from around the world. Located next to JFK International Airport with easy access to Queens, Brooklyn, Midtown Manhattan, and Nassau County, the hotel supports both business and leisure guests. Team members work in a modern environment with two meeting spaces, convenient transportation links like the JFK AirTrain and LIRR, and a 24?hour airport shuttle. It's an ideal setting for staff who enjoy an energetic, globally connected hospitality atmosphere.Application deadline for Colorado positions: 3/3/26