Optometric Coordinator

Job Description

Job Description

Vision Care Consultants, a locally and family-owned optometry practice serving the community for over 50 years, is seeking an Optometric Coordinator to support front-desk administration and deliver a professional, caring patient experience. This full-time role will coordinate patient check-in and check-out, insurance verification, scheduling, payment processing, and phone support while maintaining accurate records in the Crystal Practice Management EHR. The successful candidate will be dependable, organized, detail-oriented, and comfortable multitasking in a fast-paced, team-oriented healthcare office. Saturday availability and the ability to work 40 hours per week are required.

 

Responsibilities

• Greet patients and provide assistance throughout the front-desk experience.
• Complete patient check-in and verify insurance information.
• Complete patient check-out, apply insurance, and process payments.
• Schedule and confirm patient appointments.
• Answer multi-line phones and triage calls, referring clinical questions to the doctor as needed.
• Maintain accurate patient records in compliance with HIPAA and applicable policies.
• Use the Crystal Practice Management EHR to support daily practice operations.
• Instruct patients on medical care as prescribed by the doctors’ treatment plans.
• Participate in mandatory biweekly staff meetings.

 

Required Qualifications

• At least one year of healthcare administration experience.

 

Preferred Qualifications

• High school diploma or equivalent.
• Experience with insurance verification and appointment scheduling.
• Knowledge of HIPAA compliance.
• Experience using multi-line phone systems.
• Strong customer service and verbal communication skills.
• Excellent organization and multitasking skills.

\nCompany Description

We Have Two Simple Goals: Treat vision-related problems and advance the science of eye care, all while meeting visual needs in a pleasant and professional manner.

Company Description

We Have Two Simple Goals: Treat vision-related problems and advance the science of eye care, all while meeting visual needs in a pleasant and professional manner.