Office Administrator

Company Description Sankaty Head Golf Club is a private golf club offering golf, tennis, and beach facilities to its members and their families. The club focuses on delivering high-quality recreational and social activities in a relaxed, informal setting. Team members support a welcoming environment where service is attentive but understated. Staff are expected to uphold the club’s standards of hospitality and professionalism while maintaining a friendly and inclusive atmosphere. Role Description The Office Administrator is a full-time, on-site role based at Sankaty Head Golf Club in Nantucket, MA. This position is responsible for managing daily administrative operations, including answering phones, responding to member inquiries, maintaining records, and preparing correspondence and reports. The Office Administrator coordinates appointments and schedules, supports membership and event-related documentation, and assists with billing, filing, and database updates. The role also involves working closely with club leadership and other departments to ensure smooth communication, efficient office workflows, and timely completion of administrative tasks. The Office Administrator will interact regularly with members and staff, providing courteous, professional support in person, by phone, and via email. Qualifications Strong administrative and organizational skills, including experience with scheduling, filing, document management, and office workflows. Proficiency with standard office software (e.g., Microsoft Office or Google Workspace), database entry, and basic reporting. Excellent written and verbal communication skills, with the ability to interact professionally and courteously with members, guests, and colleagues. Attention to detail and accuracy in handling records, billing information, and sensitive member data. Ability to prioritize tasks, manage multiple deadlines, and work independently while supporting a team-oriented environment. Customer service or hospitality experience in a club, resort, or similar setting is preferred. High school diploma or equivalent required; associate’s or bachelor’s degree in business, administration, or a related field is a plus. Willingness to work on-site in Nantucket, MA and to adjust to seasonal variations in club activity. #J-18808-Ljbffr Sankaty Head Golf Club Inc