Patient Account Rep

Patient Account Representative Location: Tulsa, OK Schedule: Full-Time | Monday–Friday Pay:$18–$20/hour, depending on experience Preferred Experience: Chemotherapy Authorizations Position Overview We are seeking a detail-oriented and compassionate Patient Account Representative to join a busy healthcare team in Tulsa. This position is ideal for someone with strong insurance verification, preauthorization, and patient financial counseling experience who thrives in a fast-paced medical environment. The Patient Account Representative plays an important role in ensuring accurate insurance verification, authorization processing, and patient financial communication while supporting efficient patient care operations. Essential Duties & Responsibilities Verify insurance eligibility, benefits, and patient demographic information accurately and in a timely manner. Perform insurance verification through electronic billing systems, payer portals, and direct communication with insurance carriers. Obtain initial and ongoing preauthorizations for applicable treatments and services. Enter authorization and insurance information accurately into the practice management system. Scan, upload, and maintain referral and authorization documentation within patient charts. Communicate authorization status to physicians, clinical staff, and patients as appropriate. Ensure all required patient and physician signatures are obtained on necessary documentation. Provide financial counseling regarding insurance benefits, copayments, patient financial responsibility, billing practices, and payment arrangements. Utilize Summary of Patient Reimbursement and Liability forms and waivers as needed. Maintain HIPAA compliance and confidentiality of patient information at all times. Support multiple treatment and service modalities requiring authorization review, including radiology, chemotherapy, radiation, and genetic testing. Qualifications Previous medical office, insurance verification, or patient account experience required. Experience working with Medicare, Medicare Plus, and Senior Plans is required. Knowledge of insurance eligibility, benefits, coverage requirements, and preauthorization processes. Experience with chemotherapy authorizations or oncology-related services strongly preferred. Familiarity with electronic billing systems and practice management software preferred. Strong attention to detail, organizational skills, and the ability to manage multiple priorities. Excellent communication and patient service skills, including the ability to explain insurance benefits and financial responsibilities clearly. Ability to work independently while maintaining accuracy, productivity, and professionalism. Strong problem-solving skills and a commitment to patient confidentiality. Schedule & Compensation Full-time position Monday–Friday schedule $18–$20 per hour, depending on experience This is an excellent opportunity for an experienced healthcare administrative professional to join a patient-focused organization and build a long-term career in medical billing, insurance verification, and patient financial services. TRINITY EMPLOYMENT SPECIALISTS IS AN EQUAL OPPORTUNITY EMPLOYER #J-18808-Ljbffr