Client Service Representative

Mann Memorial Veterinary Clinic is looking to addacompassionate and skilled Client Service Representative toourteam.At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Ouraccommodatingenvironment meansyou’llbe comfortable to come in for emergencies or less urgent medical, surgical, and dental issues. As part of our team,you’llwork with the latest technology, gain access tostate-of-the-arttraining facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. Mann Memorial Veterinary Clinic is a full-service animal hospitallocatedin Arundel. We have been serving Southern Maine and the surrounding areas for over 40 years. We offer specialty surgery services, treat injuries, perform dental cleanings and dental radiography, haveultrasonography capabilities, and more. Through our quality work, attention to detail, and prompt service, we have built a solid reputation for customer satisfaction. Our mission is to provide our customers with the most professional, courteous service and quality workmanship, all at an affordable price. Our team iscomprisedof four wonderful veterinarians, four great veterinary technicians, and our amazing support staff. Client Service Representative Mann Memorial Veterinary ClinicinArundel,ME $19.00 - $21.00 hourly pay rate What You’ll Do Answerstelephone calls quickly, efficiently and in a professional and friendly mannerusing a multi-line system Warmly greets clients Preparespatient files Receives and relays client correspondence and updates client financial records Answers client’s inquiries about basic animal care questions and routine procedures Educates clients on over-the-counter products such as flea and tick preventions Admits patients and handles medical records entries accurately Prepares client invoices for services performed Handles payment transactions Receives and relays telephone, fax, and email messages accurately and promptly Our Comprehensive Benefit Package Includes Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave Perks for Your Pets Too! Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner Requirements High school diploma or equivalent Previousexperience working as a Veterinary Receptionist/CSR is preferred but notrequired Significant experiencewith basic office functions in a busy office environment Must be a team player and have compassion for pets and their people Rarebreed Veterinary Partners is a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional workexperiencesfor our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions. Joining our fun and team-first atmosphere comes with a level of supportthat’shard to find anywhere else. Everything we do is with purpose – down to the way we invest in our people and create long-overdue change in the industry.We’rehyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families. Employment will require the successful completion of references and backgroundcheck. Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws. Learn more about our career opportunities at: Where uncommon support partners with joy. #J-18808-Ljbffr Rarebreed Veterinary Partners