Senior Director, Product Management, Card Technology

Senior Director, Product Management, Card Technology Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team This Senior Director-level role is chartered to both lead the well‑managed strategy and delivery for a major business unit and transform well‑managed practices to a world‑class, tech‑ and AI‑enabled center of operational excellence that enables best‑in‑class performance, transparency and operational confidence that unlocks innovation and speed to market for the business. This includes direct operating accountability for critical business operating processes including terms and account closures, and is on the front lines for evaluating and mitigating risk as well as interfacing directly with product, tech, and business leaders as well as auditors and regulators. Going forward, leading this team will require an inspiring leader who can develop a clear vision and tangible design for a destination‑state well‑managed architecture and operating model as a part of a broadly reimagined requirements and risk management ecosystem. Further, this leader will be charged with defining and executing delivery and change management to that destination across people, process, and technology – while actively operating and supporting the business on an ongoing basis. Success in this role will require close partnership with risk partners as well as second and third line teams and broader relationships with partners and stakeholders across the organization and business unit. Team Leadership This role will lead a team of approximately 14 direct and indirect reports, focused on critical operations and strategic transformation initiatives. Capital One Product Framework Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment Basic Qualifications At least 9 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications Experience translating business strategy and analysis into consumer‑facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Equal Opportunity Capital One is an equal opportunity employer (EOE, including disability and veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. #J-18808-Ljbffr Capital One