Dining Room Host/Hostess

The Dining Room Host/Hostess at Chick-fil-A

The Dining Room Host/Hostess at Chick-fil-A is responsible for creating a welcoming environment, ensuring customer satisfaction, and maintaining cleanliness in the dining area.

Key Responsibilities

• Guest Interaction: Greet and welcome guests as they arrive, ensuring a positive first impression. Engage in friendly conversation and provide assistance as needed.
• Maintain Cleanliness: Regularly clean tables, chairs, and dining areas to ensure a tidy environment. This includes monitoring the cleanliness of restrooms and replenishing supplies as necessary.
• Customer Service: Provide exceptional service by refilling beverages, addressing guest inquiries, and handling special requests.
• Dining Room Flow: Monitor the flow of guests in the dining room, helping to direct them to available seating during busy times
• Customer Service Skills: Friendly and enthusiastic demeanor with a willingness to serve customers. Previous experience in customer service is a plus but not required
• Physical Requirements: Ability to stand for extended periods and perform cleaning duties, including lifting up to 50 lbs
• Attention to Detail: Strong focus on maintaining a clean and safe environment for guests

Work Schedule

• Night shift

Benefits

• Flexible schedule
• Paid time off
• Employee discount
• Paid training