Field Service Technician

Field Service Technician

Location: King of Prussia, PA 19406

Country: United States

Salary: $45000-$60000

Start Date:

Description:

About the job

Our purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.

Values: We are oneCustomers come first Commitment to Innovation Courage to do what's right Consistently deliver exceptional results

Field Service Technician Schedule: Monday - Friday, 7:00 AM–4:00 PM (may vary by market)

Please Apply Only if You Have All of the Following:

Mechanical aptitude: Experience working with tools or repairing equipment.

Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).

Professional, service-minded demeanor: Good customer service and communication skills.

Valid, active driver’s license. At least 21 years of age (required to operate company vehicles).

What We Offer Competitive hourly rate with overtime potential. Medical, Dental, and Vision insurance starting Day 1. 401(k) match of 50% up to 6%. 10 paid holidays plus PTO. Company take-home vehicle, gas card, and tools. Paid training and ongoing career development opportunities.

Position Overview

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position.

Responsibilities Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment. Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines. Inspect equipment for leaks, malfunctions, and safety concerns. Follow company and customer safety policies and site procedures. Maintain company vehicle per policy, including mileage and maintenance logs. Safely transport and operate equipment and tools. Document service work using a tablet or mobile device. Provide professional and timely customer service at each site visit. Maintain regular and reliable attendance.

Requirements Basic computer skills to record service and communicate with team members. Ability to lift 70+ lbs, bend, squat, and climb ladders. High school diploma or equivalent (technical school training preferred). Ability to pass a pre-employment background check and drug screen.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.