Sr. Director - NA Fulfillment

Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are a team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and require your commitment and detailed attention toward safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth. Responsibilities: This team is responsible for fulfillment, order flow, outbound and reverse logistics for aerospace hardware This leader will design and implement best-in-class processes for all aspects of warehouse, logistics, and fulfillment They must be an expert in inbound and outbound fulfillment, warehousing, reverse logistics processes, and asset & inventory management with a multi-site perspective They’ll leverage their operations expertise to scale from initial product introduction to full-rate production for large-scale, complex aerospace vehicles They will need to create strong partnerships across operations, program, supply chain, and technical teams Responsible for the Fulfillment team’s vision and execution plans for long-term scaling, this leader will have the opportunity to make big decisions and innovate to improve the customer experience They will also be active participate in the day-to-day tactical operations The ability to operate at all levels to identify root causes and corrective actions and improve performance as we scale This role interacts with third-party providers for warehousing and transportation Partner with up- and down-stream teams to address pain points Develop a team of leaders and empower them to make decisions independently Serve as an escalation point when operational issues arise Oversee inventory management including inbound product tracking, facility space constraints, supplier returns, shipping and receiving capabilities, etc Maintain correct counts/controls of finished goods inventory Support all departments with the knowledge and ability to perform all functions of their position by providing additional training, support, and resources as needed Facilitate the integration and continuation of cross-training programs throughout the departments to promote team cohesion, efficiency, and continued employee growth Work closely with Enterprise Technology to identify and implement state-of-the-art technologies and manage their implementation across all sites. Qualifications: This leader needs a deep understanding of logistics, warehouse, and fulfillment processes and must be willing to build and implement processes and measurements to measure performance and drive continuous improvement Ability to thrive in a fast-paced environment involving ambiguity and high rates of change 7+ years of working cross-functionally with tech and non-tech teams experience 7+ years of program or project management experience 7+ years of managing, analyzing, and communicating results to senior leadership Experience creating and executing multi-site logistics and warehouse strategies, including the use of 3PL solutions Experience implementing repeatable processes and driving automation or standardization Experience defining program requirements and using data and metrics to determine improvements Excellent verbal and written communication and negotiation skills Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook) Bachelor’s degree, or equivalent work experience Base Pay Range for: WA applicants is $218,590.00 - $306,025.65 Other site ranges may differ Culture Statement Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Export Control Regulations Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Background Check Required for all positions: Blue’s Standard Background Check Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical Benefits Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Stock Options for all regular employees (working at least 20 hours/week) Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details. Equal Employment Opportunity Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “Know Your Rights,” please see here. Affirmative Action and Disability Accommodation Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at View email address on click.appcast.io. Please note this is a publicly managed inbox. Please do not include any personal medical information in your request. We’re committed to building the road to space so our children can build the future. We are a mission-driven company focused on ideas and innovation, and encourage fresh perspectives from bold voices. At Blue, our team is building the future as their unique selves. Thank you for your interest in working at Blue Origin! Blue Origin was founded with a vision to enable a future where millions of people are living and working in space to benefit Earth. In order to preserve Earth, Blue Origin believes in the need to enable humanity to expand, explore, find new energy and material resources, and move industries that stress Earth into space. Blue Origin believes it has an important role in building a road to space and lowering the cost of getting there. At Blue Origin, we’re working on this today by developing fully reusable launch vehicles and systems that are safe, reliable and affordable. Every launch vehicle is designed for human spaceflight from the beginning and able to ferry payloads to space. California Applicant Privacy Notice