HVAC Service & Installation Technician

Job Description

Job Description

HVAC Service & Installation Technician

At Wildcat Home Services, technicians come first—always.

We’re growing and looking for an experienced  HVAC Service & Installation Technician who takes pride in their work, enjoys solving problems, and wants to be part of a company that truly respects the trade.

If you’re tired of being overworked, under-supported, or treated like just another number, this is your opportunity to join a company that invests in its technicians, provides the tools and support needed to succeed, and trusts them to do what they do best.

Why Join Wildcat Home Services?

We’re a technician-first home service company built by people who understand the field. We believe in supporting our technicians, providing the right tools and resources, and giving them the opportunity to deliver exceptional work.

We focus on quality workmanship, honest service, outstanding customer care, and building long-term careers—not revolving-door jobs.

When our technicians win, the company wins. It’s that simple.

What You’ll Do

• Diagnose, service, troubleshoot, repair, maintain, and install residential HVAC systems
• Service and install central air conditioning systems, heat pumps, furnaces, mini-split systems, and related HVAC equipment
• Perform complete HVAC system replacements and new installations according to manufacturer specifications and industry best practices
• Troubleshoot electrical, airflow, refrigerant, and mechanical issues
• Perform preventive maintenance and system inspections
• Recommend repair and replacement options based on system performance and customer needs
• Install thermostats, indoor air quality equipment, humidifiers, condensate pumps, and other HVAC accessories
• Accurately document service calls, repairs, installations, and maintenance recommendations
• Communicate clearly and professionally with homeowners while providing honest recommendations
• Work independently while maintaining exceptional craftsmanship and compliance with Massachusetts mechanical, electrical, and safety codes
• Keep work areas, company vehicles, tools, and equipment clean and organized
• Use smartphones, tablets, and company software to document and manage jobs
• Collaborate with the team to complete jobs safely, efficiently, and on schedule
• Deliver outstanding customer service on every job

What You Bring

• 5+ years of residential HVAC service and installation experience
• Strong diagnostic and troubleshooting skills
• Experience servicing, repairing, and installing furnaces, central air conditioning systems, heat pumps, ductless mini-splits, and related HVAC equipment
• EPA Universal Certification required
• Massachusetts refrigeration license preferred
• Working knowledge of HVAC, and safety codes
• High school diploma or equivalent
• Valid Massachusetts driver’s license with a clean driving record
• Professional communication and customer service skills
• Strong problem-solving abilities
• Reliable, hardworking, and able to work independently
• Pride in clean, professional, high-quality workmanship
• Comfortable using smartphones, tablets, and company software
• Positive attitude and the ability to work effectively as part of a team

What We Offer

We believe great technicians deserve great pay, respect, support, and the opportunity to build a lasting career.

Competitive Compensation

• Up to $175,000 per year earning potential through base pay and performance incentives
• Competitive compensation with opportunities to increase your income as you grow
• Paid training and ongoing technical development

Set Up for Success

• Fully stocked company service vehicle
• Company fuel card
• Professional-grade power tools and quality equipment
• Company-provided uniforms
• Year-round technical training and support

Benefits for You & Your Family

• Medical, dental, and vision insurance
• 401(k) with company match
• Unlimited Paid Time Off

Build a Career

• Advancement opportunities and long-term career growth
• Continued training to expand your HVAC knowledge and technical expertise
• Work on a wide variety of residential HVAC systems
• Supportive leadership and a team that values your success

Build a Real Career—Not Just Another Job

At Wildcat Home Services, we’re building a team—not just filling trucks.

We want technicians who take pride in their work, take care of customers, and want to grow with the company.

Here, you’re not just filling a role—you’re joining a team that puts technicians first and gives you the support, tools, and opportunity to succeed.

Work hard. Have fun. Take care of people. Build a career you’re proud of.

If you’re an experienced HVAC Service & Installation Technician who wants to be supported, respected, and rewarded for your expertise, Wildcat Home Services is the place to grow.

Apply today and take the next step in a career built around you.

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