Utilities Supervisor (GMP)

About Mentor Technical Group Mentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices in Caguas, PR, Boston, MA and San Francisco, CA, MTG serves life sciences clients in six global markets: United States, Puerto Rico, Dominican Republic, Mexico, Germany, Canada, and South America. Responsibilities Performs all functions listed below with minimum or no supervision. Determine schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnel. Monitor work areas and examine tools and equipment to detect unsafe conditions or violations of procedures or safety rules. Monitor employees' work levels and review work performance. Counsel employees about work‑related issues and assist them to correct job‑skill deficiencies. Requisition materials and supplies such as tools, equipment, and replacement parts. Interpret specifications, blueprints, and job orders to construct templates and lay out reference points for workers. Conduct or arrange for workers training in safety, repair, and maintenance techniques, operational procedures, or equipment use. Ensure recordkeeping of documentation of client’s utilities equipment operations parameters are met. Ensure that the utilities equipment have the necessary operating procedures according to the manufacturer’s operation manual and/or recommendations. Provide technical support and advice to assure that operational activities are performed in compliance with corporate/government policies and regulations in a cost‑effective way and within the timelines established by the customer. Exhibit a customer‑oriented behavior by clearly understanding customers’ needs and expectations and anticipating possible barriers or obstacles that may impact the project(s) adversely and communicating these in a timely manner. All documentation must be free of errors, controlled, and well‑organized. Manage technical issues/problems appropriately and efficiently. Guarantee top quality of services provided to client by reviewing work performed, documentation submitted, obtaining client feedback, and monitoring project status vs. client requirements. Issue Performance Review Report to employees under his/her supervision. Create/develop customer relations and new business opportunities. Promote excellent relationship with Mentor clients, encouraging an open dialog and trustful communication between both parties, demonstrating a professional conduct at all times and proudly representing MTG at all levels and places. Alert management when problems are identified and make recommendations for improvements. Must be a team player committed to developing and working in a quality environment. Comply with MENTOR’s administrative requirements timely and consistently in areas such as weekly reports, updating of CVs, yearly updates of medical/training records, and attendance to work. Attend Project Leaders/Managers meeting as part of job position strategic commitments and follow up on action items discussed. Perform other duties as assigned by manager, upper management or by the client. Qualifications, Requirements, Knowledge, Education, and Skills Associate degree in engineering, electronics, mechanics, refrigeration and 7 to 12 years of related experience. Bachelor’s Degree in engineering, science or related fields preferred; 5 to 10 years of related experience. Experience in GMP regulated manufacturing environment and supervisory role. Physical Requirements and Working Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, or operate equipment, tools, or controls. The employee frequently stands, walks, talks, or hears; sits; climbs or balances; stoops, kneels, crouches or crawls; and may smell. The employee may lift and/or move up to 25–35 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. He/she may frequently work inside weather conditions, near moving mechanical parts, exposed to wet and/or humid conditions, and an odorous atmosphere, may be exposed to fumes and the risk of electrical shock, and occasionally work on ladders in high places, in small spaces such as lift/metering stations, manholes, tanks, and wet wells. The noise level in the work environment is usually moderately loud. Mentor Technical Group es un empleador que ofrece igualdad de oportunidades y todos los solicitantes calificados recibirán consideración para el empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, información genética, origen nacional, estado de veterano protegido, estado de discapacidad o cualquier otro grupo protegido por ley. Mentor Technical Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. #J-18808-Ljbffr Mentor Technical Group