Adult Education Intake Specialist Part-time
Georgia Department of Revenue
Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia’s more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career! Job Title: Adult Education Intake Specialist Part-time Agency: Columbus Technical College Job Requisition ID:
JR0000006952
Shift: Not Applicable (United States of America) Compensation Details:25.00 PER HOUR
Job Description: Columbus Technical College is looking for a part-time Adult Education Intake Specialist to serve as the first point of contact for prospective and current Adult Education students. This position is responsible for conducting student intake interviews, assessing student needs, assisting with enrollment and orientation processes, maintaining accurate student records, and providing excellent customer service. The Intake Specialist helps ensure that students are connected to appropriate educational and support services that promote enrollment, persistence, and successful program completion. The hours for this position will be approximately 14-18 hours per week with a daytime schedule and may require working on main campus or off campus at the Puckett Center. Responsibilities: Student Recruitment and Intake Conduct intake interviews with prospective students to gather educational, employment, and personal background information Explain program services, eligibility requirements, class schedules, and available resources Assess student goals and needs to determine appropriate program placement Assist students in completing enrollment applications and required documentation Verify student eligibility and collect supporting documents Student Enrollment and Orientation Conduct student orientations Explain program expectations, attendance requirements, and student responsibilities Assist students with pre-testing, registration, and class placement processes Ensure all required forms are completed accurately and submitted in a timely manner Student Services and Support Provide excellent customer service to students, staff, and community partners Respond to inquiries by phone, email, and in person Connect students with community resources, career services, training opportunities, and support services as needed Maintain confidentiality of student records and information in accordance with FERPA and program policies Other duties as assigned Minimum Qualifications: High school diploma or equivalent *and* Six (6) months of related work experience Preferred Qualifications: Experience working in Adult Education, higher education, workforce development, or human services Experience with student information systems and data management Bilingual skills are preferred Knowledge, Skills, and Abilities Knowledge of intake and enrollment processes Ability to conduct professional interviews and assess student needs Strong problem-solving and customer service skills Ability to multitask and manage competing priorities Ability to work independently and as part of a team Knowledge of FERPA and student confidentiality requirements Salary/Benefits: Pay rate is commensurate with education and experience, no benefits. Employment Policy: Equal opportunity and decisions based on merit are fundamental values of the Technical College System of Georgia (TCSG). The TCSG State Board prohibits discrimination on the basis of an individual’s age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any TCSG program or activity because of the individual’s protected status; nor shall any individual be given preferential treatment because of the individual’s protected status, except the preferential treatment may be given on the basis of veteran status when appropriate under federal or state law. Columbus Technical College is an equal opportunity employer. All employment processes and decisions, including but not limited to hiring, promotion, and tenure shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the person is being considered. At the core of any such decision is ensuring the institution’s ability to achieve its mission and strategic priorities in support of student success. For nondiscrimination information, please contact: Dr. Felicia Harris, Title IX Coordinator for Students– View phone number on click.appcast.io, View email address on click.appcast.io Jennifer Thompson, Title IX Coordinator for Employees– View phone number on click.appcast.io, View email address on click.appcast.io Olive Vidal-Kendall, Section 504 Coordinator (ADA/Section 504)– View phone number on click.appcast.io, View email address on click.appcast.io All coordinators can also be reached at Columbus Technical College, 928 Manchester Expressway, Columbus, Georgia 31904-6572. Minimum Qualifications: High school diploma or equivalent *and* Six (6) months of related work experience. Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department. #J-18808-Ljbffr Georgia Department of Revenue$25 per hour
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