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Regional Director of Operations

Compass Group USA

Regional Director Of OperationsAt Wolfgang Puck Catering, great careers are crafted the same way great food is — with passion, intention, and the right people around you. We hire for curiosity, spirit, and heart, and we invest in everything you bring to the table. Through mentorship, real development, and a clear path to leadership, we're committed to your journey — not just your job title. Come be part of something that challenges and champions you in equal measure."I can have the best food, but if we don't have good people, it won't get you very far." — Wolfgang PuckSuccess on our team starts with our culture:We have Wolfgang's PASSION for our business, our product, and our people / guests / clients.A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.Our services require a CONCIERGE mentality, a bias to action with humble hospitality.We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don't have to.We curate company and partner resources to bring our client's vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.As a Regional Director of Operations, you will lead a portfolio of Business & Industry (B&I) accounts along with offsite catering operations across your territory. In this role, you'll partner with General Managers and site leaders to deliver exceptional hospitality experiences, foster strong client relationships, and drive operational excellence. You will serve as a key member of the regional leadership team, helping shape strategy, build high-performing teams, and ensure both financial and service goals are achieved. This role offers the opportunity to influence multiple concepts and environments while representing the Wolfgang Puck Catering brand with clients and partners. This position involves regular travel within the region.Experience leading multi-unit operations in foodservice, hospitality, or catering environments. Exposure to Business & Industry accounts and/or offsite catering operations is highly valued. Demonstrated success managing financial performance, including budgeting and P&L oversight. Experience developing teams, coaching leaders, and building talent pipelines. Strong client relationship and stakeholder management skills. Collaborative and inclusive leadership style. Comfortable navigating a dynamic environment and making thoughtful, timely decisions. Strong communication skills, with the ability to influence and build trust. Organized, adaptable, and able to balance multiple priorities. Degree in hospitality, business, or related field—or equivalent practical experience. Proficiency with Microsoft Office tools. Willingness and ability to travel regularly within the region.

Vacancy posted 2 days ago
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