Older Adult Protective Services Investigator and Care Manager

Description

At Catholic Charities, Diocese of Pittsburgh, we believe that all stages of human life are sacred and that the dignity of the human person is the foundation of a moral vision for society.
We’re seeking a compassionate Protective Services Investigator and Care Manager to help ensure that older adults in Lawrence County are in the safest and least-restrictive living situations.

With your education, experience, and compassionate heart you know the importance of keeping the most vulnerable in our community safe from abuse, neglect, or imminent risk.

• We offer successful candidates a competitive salary, strong health benefits (including medical, dental and vision) and generous time off programs that includes15 paid holidays a year.
• We also have a solid retirement plan that is fully funded by Catholic Charities along with other benefits such as Paid Parental Leave and Tuition Assistance.
• In addition, the Protective Services Investigator and Care Manager is able to work from home on select days of the workweek following training.
• A sign-on bonus is available to the selected candidate for this position.

We have a collaborative and friendly team focused culture at Catholic Charities, and we are proud to be designated by the Pittsburgh Business Times as one of the Best Places to Work in Western Pennsylvania in 2022, 2023, 2024, 2025, and 2026 .

Take a look at the Older Adult Protective Services Investigator and Care Manager description below and let us know if you’re ready to help protect the elderly in Lawrence County.

Key Performance Objectives Include:

• Obtains information and investigates complaints/reports of alleged abuse, neglect, or exploitation of the elderly.
• Participates in taking required corrective action in compliance with the Pennsylvania Older Adult Protective Services Act.
• Performs home-based assessments/reassessments, investigations, and care management for assigned participants, to identify participant needs, and facilitate effective utilization of resources.
• Collaborates with participant and/or caregiver in the development of a care plan, which promotes the participant's highest level of functioning in the least restrictive community environment.
• Provides intensive care management and service planning to assist assigned participants in setting achievable objectives and maintaining a safe, least restrictive environment. Provides on-going extensive care management and supportive services to participants through home visits and contact plans, as required by PA Department of Aging (PDA), to maintain medical, financial, and emotional stability.
• Provides or arranges for needed supportive services and coordination with other agencies, to fulfill service plan objectives for high‑risk participants.
• Provides community outreach by establishing consistent visit schedules at local hospitals, housing authority facilities, rural township offices, and other location determined by need, to provide older adults/families with information needed to make fully informed decisions about remaining in their homes. Determines contact for facility or location. Establishes relationship with the contact in order to provide services.
• Delivers educational presentations/training about protective services and the support available from Challenges, Options in Aging to outside groups, organizations, and businesses.

Requirements

• Four years of experience in public or private social work, behavioral health or aging services work experience, which demonstrates the ability to perform the duties of the position is required; and a bachelor's Degree; or any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
• Excellent oral and written communication skills, including interviewing and assessment techniques are required.
• Knowledge of the aging process and geriatric issues is preferred.
• The ability to interact constructively with community agencies and resources is required.
• The ability to make home visits is required.
• The ability to work an on‑call shift is required.
• A valid driver's license is required.
• Act 33/34 clearances are required