Director, Construction Standards, Safety & Quality

Job Description

Job Description

Overview

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration , we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

Responsibilities

The Director, Construction Standards, Safety & Quality is a senior leadership role responsible for defining and upholding construction quality, safety, and compliance standards across all Ezee Fiber markets. This leader owns the policies, inspection criteria, audit program, and safety standards that every market builds to, ensuring consistent, high-quality outcomes as the company scales its fiber construction operations nationally.

This role requires a field-credible construction quality and safety leader who spends the majority of their time in the field validating standards, closing audit findings, and preventing issues in one market from recurring in another, rather than managing from a corporate office. Success in this role is measured by improved restoration and rework performance, timely closure of audit findings, and consistent quality outcomes market to market.

Qualifications

Construction Standards & Build-Ready Definition
• Establish and maintain companywide policies, SOPs, and approved construction methods
• Define and continuously refine the companywide definition of build-ready and definition of done
• Set build plan requirements and lead periodic audits to confirm markets are meeting them
Quality Assurance & Audit Program
• Develop and enforce QA/QC and inspection standards, including restoration and closeout requirements
• Own and continuously improve the corporate audit program and corrective-action tracker
• Review cross-market audit findings and approve any deviations from standard
• Monitor open escalation tickets through resolution and close-out
Safety & Damage Prevention
• Establish safety and damage-prevention standards across all construction activity
• Lead incident reporting, root-cause analysis, and corrective-action follow-up after safety events
Restoration Performance & Regulatory Compliance
• Track restoration performance against SLA commitments and maintain documentation of delayed restoration
• Prepare and submit compliance reporting to municipal and state authorities, such as the ABQ Quarterly Report
Day-to-day market inspections, quality management, and field safety execution remain owned locally by market leadership; this role sets the standard those teams are held to and verifies it is being met.