Sales Fulfillment Associate

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Profit sharing

Benefits/Perks

Competitive wages

Career Growth Opportunities

Employee Discount

Job Summary

We are seeking a sharp, organized, self-motivated, and team-oriented Sales & Fulfillment Associate to join our team! As a Sales & Fulfillment Associate, you will assist with both in-store sales/tasks and online order fulfillment.

In your in-store Sales Associate responsibilities, you will assist walk-in customers with their shopping needs to ensure an excellent shopping experience. This role requires the ability to learn quickly about our extensive product catalogue and relay this information to customers to present our brand effectively, facilitate sales, and meet AOV targets. You will also assist with daily opening and closing tasks, and work with the team to monitor inventory/transfers and maintain a clean and presentable retail showroom.

In your online Fulfillment Associate responsibilities, you will monitor, pick, pack, and ship online orders while ensuring prompt and accurate fulfillment. You will also work with the team to monitor and maintain inventory/transfers for shipping supplies.

The ideal candidate will have prior experience in customer service, retail sales, and e-commerce fulfillment.

Responsibilities

Facilitate in-store sales and meet AOV targets

Monitor, pick, pack, and ship online orders promptly and accurately

Learn quickly about our product range and workflow

Present our products to customers effectively

Assist with daily opening, closing, housekeeping, and inventory tasks

Present our brand with professionalism

Qualifications

High School Diploma or equivalent

Ability to read, count, write, and communicate clearly and effectively in English

Ability in Chinese (Mandarin &/or Cantonese) is a plus

Understanding of sales techniques and best practices in customer service

Team-oriented and self-motivated attitude

Ability to quickly and accurately work a register

Willingness to work a flexible schedule

Ability to learn quickly and retain information