Residences Door / Bellperson

Residences Door / BellpersonThe Residences Door / Bellperson is responsible for delivering a polished and welcoming arrival and departure experience for homeowners, guests, and vendors at The Knox Private Residences. This individual serves as the first point of contact at the residential entrance, supporting daily operations including curbside coordination, package handling, and vendor access while maintaining a secure, discreet, and service-focused environment.Serving as an ambassador of the residential experience, the Residences Door/Bellperson ensures all arrivals, departures, and deliveries are handled with professionalism, efficiency, and attention to detail.What you'll be doingProvide warm, professional greetings to homeowners, guests, and vendorsAssist with arrivals and departures, including doors, vehicles, and belongingsTransport luggage, groceries, and packages with careCoordinate curbside activity with Valet to maintain safe traffic flowMonitor entrance activity and report concerns to SecurityManage package intake, notifications, and secure storageSupport vendor access and delivery coordination, including oversized itemsMaintain a clean, organized, and professional entrance and lobby presencePartner with Concierge, Valet, Security, and Engineering teams to support daily operationsMaintain accurate logs related to deliveries and daily activityAssist with move-ins, move-outs, and contractor coordinationProvide flexible coverage including evenings, weekends, holidays, and overnight shifts as neededWho are youPassionate about delivering exceptional service and creating strong first impressionsPrevious experience in luxury hospitality, residential, or similar environments preferredStrong communication skills with a polished and professional demeanorAbility to multitask and remain organized in a fast-paced environmentExperience handling luggage, deliveries, or logistics preferredProfessional, discreet, and service-oriented mindsetComfortable using radios, tablets, and communication toolsFlexible availability including evenings, weekends, and holidaysThe Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.