Water Utilities General Manager

Water Utilities General Manager

Under administrative direction, plans, organizes and directs the Foothills Utilities programs, projects and operations through effective planning, staff management, and resource allocation; assures compliance to state and Federal environmental regulations, and Foothills Utilities policies, procedures and goals. Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodation will be made as required. Essential duties and responsibilities may include, but are not limited to, the following:

• Serves as principal advisor to the Foothills Utilities on public utilities programs and technical issues; exercises independent judgment within broad policy guidelines; evaluates and analyzes operational and technical issues and policies and develops and implements solutions.
• Plans, directs, reviews and evaluates the Utilities operations, projects and programs; including water transmission & distribution, wastewater collection & treatment, and customer services; provides leadership, direction and guidance in strategies and program management.
• Directs operations through effective planning, budget management, and resource allocation; assures effective communication of Utilities issues with Foothills Utilities Management, government officials, community organizations, and the general public.
• Evaluates Foothills Utilities needs and prioritizes programs, projects, plans, and resource requirements; interprets Foothills Utilities concerns, defines desired results, develops solutions, determines scope and priorities of programs and projects; encourages new ideas and collaborative approaches to solving problems.
• Directs, coaches and trains staff, and evaluates performance; meets regularly with staff to discuss and resolve priorities, workload, resource allocation, budgets, technical issues, quality standards, and services.
• Determines department goals and objectives, and evaluates progress toward achieving goals; evaluates staffing levels, resource availability and service demands, and allocates resources to optimize budgeted funds; manages administrative activities including budgets, contracts and activity reports.
• Analyzes operational information, evaluates trends, and develops plans to meet future needs; assures utilities issues are properly addressed and resolved; monitors changes in regulations and legislation.
• Monitors operations, manages costs, and creates policies to increase efficiency and effectiveness of services; directs technical projects and utility rate studies; assures compliance with all regulations, standards and policies, including reporting requirements for state and Federal agencies.
• Responds to critical incidents, and takes command when appropriate; directs coordination of plans and issues with other state and regional agencies; explains and interprets programs, policies, and activities.
• Supports the relationship between the Foothills Utilities and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and Foothills Utilities staff; promotes the Foothills Utilities goals and priorities, vision, values, and complies with all Foothills Utilities policies and procedures.
• Maintains absolute confidentiality of work-related issues and Foothills Utilities information; performs other duties as required or assigned.

Requirements Qualifications Bachelor's Degree in Engineering, Business or Public Administration, or related field; AND six years of management experience in a large water/wastewater system; OR an equivalent combination of education, training and experience.

Directing and coordinating the Foothills Utilities operations. Interpreting and applying technical standards and procedures, Federal and state rules and regulations, and Foothills Utilities policies and procedures. Developing and managing plans, budgets, policies, and procedures. Managing staff, delegating tasks and authority, and coaching to improve staff performance. Analyzing problems, resolving disputes and grievances, and developing effective solutions. Using initiative and independent judgment within established procedural guidelines. Interpreting technical instructions and analyzing complex variables. Establishing and maintaining cooperative working relationships with Foothills Utilities employees, officials, and representatives from other local, state and Federal agencies. Assessing and prioritizing multiple tasks, projects and demands. Preparing, reviewing and presenting management reports. Operating a personal computer utilizing standard and specialized software. Communicating effectively verbally and in writing.

License and Certification Requirements A valid Arizona State Driver's License is required. Water Treatment or Waste Water Treatment Plant Operator's Grade 4 certification from the Arizona Department of Environmental Quality (ADEQ) is required. ADEQ certifications in both W/WW functions are preferred; additional technical training and certifications may be required. Physical Demands and Working Environment Work is performed in a standard office environment. May occasionally be required to bend, reach, stoop, and lift objects.