General Manager

General Manager Job type: Full Time · Department: Founder's Office · Work type: Hybrid Charlotte, North Carolina, United States; Atlanta, Georgia, United States; Indianapolis, Indiana, United States About Zamp We’re a humanity catalyst. We’re on a mission to enable people to move at the speed of thought. One aspect of our purpose is to build what we believe to be the world’s best team, passionate, authentic, and relentlessly curious people who want to do their life’s best work, learn as much as possible, and create outsized impact. Mission Zamp is not a company, we’re a humanity catalyst. We’re on a mission to enable people to move at the speed of thought. Hear more from our founders here. About the role We are seeking a driven, entrepreneurial leader to join Zamp as a AI Solution Manager (ASM) / General Manager (GM), owning Enterprise customers end-to-end with full P&L responsibility. You’ll be accountable for revenue targets, customer success, and operational excellence – essentially running your own business within Zamp. This role is for someone who wants to build, not just manage; who obsesses over customers and outcomes, not activity. This role carries real accountability – you will make tradeoffs, own decisions, and be measured on outcomes. You will operate within a pod‑based model, where each pod consists of 5‑6 members overseen by a GM. You’ll work closely with the founding team while having significant autonomy to make decisions, hire your team, and chart the path to hitting your numbers. If you’ve wanted to run a business but with the backing of a well‑funded, fast‑growing company – this is it. Key Responsibilities Own a P&L with clear revenue or contract targets – you are the CEO of your pod. Drive exceptional customer experience across the full lifecycle – from initial pitch through implementation to ongoing success and renewals. Be deeply embedded with customers on‑site when required to unblock progress, influence stakeholders, and ensure successful outcomes. Lead and manage your pod to ensure high‑quality execution, strong customer outcomes, and healthy delivery economics. Work with Product to translate customer needs into roadmap priorities; be the voice of your market internally. Contribute to company‑wide strategy and planning as a member of the leadership team. Qualifications & Skill Set Required 3+ years of experience in roles where you owned outcomes (revenue, delivery, or customer success) in management, strategy, consulting, or fast‑paced startup environments. High ownership mindset; you don’t wait for permission or pass problems upstream. Excellent analytical skills; ability to make data‑driven decisions while moving fast. Outstanding communication skills – you can pitch a customer, rally a team, and present to the CXOs. Experience building and managing teams; you attract talent and get the best out of people. You understand AI/automation and get excited about what digital employees can do for businesses. Good to have You are an entrepreneur at heart; you’re not only excited about startups but also really understand what it is like to work in one. Experience in enterprise SaaS, fintech, or B2B services. You’re comfortable with ambiguity and actually prefer it to bureaucracy. You have strong opinions on how to build a great customer experience. You are excited to learn new things and do not shy away from going above and beyond the traditional growth paths. Our Culture and Benefits At Zamp.ai, we foster a culture of transparency, meritocracy, and empowerment. Join a lean, high‑velocity team where your impact is visible, your work matters, and you’ll grow quickly. Perks include Competitive salary + meaningful equity ownership tied to long‑term company success. Collaborative environment working with top‑tier talent. Inclusive and diverse workspace. Comprehensive health insurance for employees, spouse and dependents. Continuous learning and development opportunities. Office with comfortable work setting and excellent amenities. Work Authorization At this time, we are not able to sponsor visas or transfer immigration status for candidates applying to U.S.-based roles. You must be authorized to work in the United States without sponsorship now. #J-18808-Ljbffr