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Night Auditor - Part Time

Part-time

Hyatt Place, Provo - PVUZP

Description

The part-time Night Auditor is responsible for balancing daily financial transactions, preparing reports, and ensuring smooth overnight hotel operations. This role combines guest service at the front desk with back-office accounting duties, requiring strong attention to detail, accuracy, and the ability to work independently during overnight shifts. The Night Auditor provides excellent service to late-arriving guests, resolves issues promptly, and sets up the hotel for a successful following day.

  • Perform nightly balancing of guest folios, room charges, and hotel revenue.
  • Reconcile daily financial transactions, credit card postings, and cash handling.
  • Generate and distribute daily audit reports for management review.
  • Complete accurate check-in and check-out procedures for overnight arrivals and departures.
  • Respond promptly to guest requests, complaints, and emergencies during overnight hours.
  • Monitor hotel security, perform property walks, and ensure guest safety.
  • Prepare the front desk for morning shift operations, including organizing reports and ensuring accuracy of reservations.
  • Maintain lobby and front desk area cleanliness and organization.
  • Follow security procedures, monitor guest access, and report any suspicious activity.
  • Assist with reservations, cancellations, and modifications.
  • Promote hotel services and amenities to enhance guest satisfaction.
  • Some properties may require driving hotel shuttle or guest cars to support overnight valet parking requests.

Requirements

Requirements:

  • High school diploma or equivalent; hospitality or customer service training preferred.
  • Previous experience in a front desk, reception, or customer service role desirable.
  • Strong communication, problem-solving, and interpersonal skills.
  • Proficiency with computers and reservation/property management systems (PMS experience a plus).
  • Ability to remain calm and professional under pressure.
  • Flexible schedule availability including weekends, and holidays. Overnights required.
  • Some locations may require a Drivers’ License and insurability to operate company vehicles
  • Bilingual skills are a plus.

Physical Requirements:

  • Ability to stand for extended periods (up to 8 hours).
  • Frequent use of hands and arms for typing, phone handling, and guest interactions.
  • Occasionally lift or carry items up to 25 pounds (luggage or supplies).
  • Ability to bend, stoop, and reach as required.
  • Clear verbal communication and professional appearance at all times.
Vacancy posted 2 days ago
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