Sales Manager

Job Description

Job Description

Description:

Job Summary  

The Sales Manager is responsible for leading the team in achieving activity, pipeline, and revenue targets, ensuring consistent execution against key performance metrics, including calls, meetings, opportunities created, and closed revenue. These functions include planning, coaching, and developing your team; sales process optimization; process implementation; and cross-functional leadership across all our verticals.

This leadership position focuses on leading, training, and motivating a prospecting/hunter ProSites sales team that generates pipeline through inbound leads, outbound prospecting, tele-prospecting, and referral outreach. The team sells a complete portfolio of online marketing solutions, including websites, Social Media, SEO, PPC, and Chat.

The Sales Manager will conduct individual coaching, team trainings, and manage the sales team’s pipeline, ultimately driving sales and exceeding quotas. The Sales Manager will actively reinforce a high-performance outbound prospecting culture, including phone-based prospecting, tele-prospecting campaigns, and referral outreach. This role requires hands-on coaching of outbound calling techniques, messaging, and objection handling to ensure consistent pipeline creation across the team. The Sales Manager will lead by example and provide a professional, exciting, and challenging environment for their team.

The Sales Manager will foster close working relationships with internal stakeholders to ensure the efficient operation of both your team and our entire Go-to-Market team.

Essential Duties and Responsibilities:  

• Recruit, interview, and develop top sales talent, while identifying high-potential individuals for future leadership roles within the organization.
• Lead and motivate the sales team to exceed revenue targets by setting clear goals, maintaining a collaborative and high-performance culture, and reinforcing accountability through performance management and coaching.
• Drive disciplined pipeline generation and forecasting execution, including goal setting, data analysis, pipeline inspection, and accurate sales forecasting.
• Lead daily outbound prospecting execution, including phone-based prospecting, referral outreach, and follow-up campaigns to ensure consistent pipeline generation and self-sourced opportunity creation.
• Coach sales representatives on tele-prospecting techniques, including cold calling, voicemail strategies, call opening techniques, objection handling, and referral asks to improve outbound conversion and pipeline creation.
• Monitor and manage prospecting activity metrics, including calls, conversations, meetings booked, and pipeline creation to ensure consistent outbound pipeline coverage across the team.
• Utilize conversation intelligence tools such as Gong to review sales and prospecting calls, provide targeted coaching, reinforce best practices, and improve sales messaging and deal execution.
• Conduct regular call reviews, role-plays, and weekly one-on-one coaching sessions focused on deal strategy, skill development, and continuous improvement of prospecting and sales performance.
• Ensure each sales representative maintains sufficient self-generated pipeline through outbound prospecting and referral activity in addition to marketing-generated opportunities.
• Encourage and develop referral networks within key professional communities and customer ecosystems, leveraging clients, partners, and industry relationships to drive additional pipeline and opportunities.
• Partner cross-functionally with Marketing, Revenue Operations, Sales Training, and Product to align go-to-market execution and improve sales effectiveness.
• Ensure operational excellence across sales systems and processes, including Salesforce data hygiene, forecasting, opportunity management, quotes, contracts, dashboards, and reporting.
• Identify, document, and implement best practices for sales processes and playbooks to continuously improve team productivity and sales performance.
• Support sales compensation implementation and administration in partnership with Revenue Operations and leadership.
• Maintain regular and reliable attendance as this is a full-time leadership role.
• Other duties as assigned by management or executive leadership.

Key Skills, Knowledge and Qualifications:  

• 2+ years of experience successfully managing an inside sales team in a fast-paced technology sales environment (Required).
• 3–5 years of direct sales experience selling solutions with sales cycles under 90 days (Required).
• Solution-focused selling and leadership experience (Required).
• BA/BS degree or equivalent experience (Required). 
• Proven track record as a high-performing Sales Manager in a SaaS inside sales environment, leading teams to consistently achieve and exceed revenue targets.
• Strong verbal and written communication skills with the ability to persuade, influence, and build credibility with both customers and internal teams.
• Experience leading sales teams through disciplined pipeline management and activity-based performance metrics to drive consistent sales results.
• Strong understanding of modern SaaS sales processes, including inbound and outbound prospecting, lead generation, pipeline management, and closing methodologies.
• Demonstrated success managing inside sales teams in a fast-paced technology sales environment.
• Experience selling solutions with short sales cycles (typically under 90 days) and leading teams operating in high-volume transactional sales environments.
• Strong organizational skills with the ability to document processes, maintain operational discipline, and communicate clearly using business productivity tools such as Microsoft Office.
• Experience working with CRM and sales systems (e.g., Salesforce (preferred), Microsoft Dynamics, NetSuite) and maintaining high standards of data accuracy and pipeline visibility.
• Experience utilizing modern sales engagement and conversation intelligence platforms (e.g., Gong) to review calls, coach sales reps, analyze deal progression, and improve sales performance.
• Comfortable working with internet-based technologies and digital marketing solutions.
• Highly motivated by the opportunity to work in a fast-moving, entrepreneurial, growth-oriented environment.

Physical/Mental Requirements for the Job:  

• Prolonged periods of sedentary movement. 
• May be requested to work overtime and weekends if deemed necessary. 
• Must be able to lift at least 20 pounds. 
• Certain management positions might be required to occasional travel. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job- related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

Requirements: