Accountant I - Vendor Support (City Controller's Office)

About This Position The City Controller's Office provides a variety of fiscal services for the City, such as satisfying the City's financial obligations through accounts payable, paying our city employees through central payroll, and producing city council payment ordinances in administration. We are located on the 5th floor of the Calvin C. Goode Building at 251 W. Washington Street, Phoenix, AZ 85003. This Accountant I position performs vendor support work in the Controller's office with minimal supervision in a variety of settings, such as vendor coding forms, registrations, SAP vendor invoice management, etc. Vendor Support provides professional-level support to all City of Phoenix vendors and departments, and works closely with ERP on process improvements, and accounts payable on processing Vendor Invoice Management (VIM) documents timely. This position is fast‑paced and deadline‑driven. Accuracy and attention to detail is crucial, as is the ability to multitask effectively. Vendor and departmental support come in via help desk calls, Teams meetings, email support, etc. Response to inquiries and requests for information must be handled timely as is the processing of vendor coding forms and registrations. This position is a crucial and important piece of Accounts Payable in order to make payments timely and accurately to the City's vendors. Essential Functions of the Position Work closely with ERP on process improvements. Must be able to handle a fast‑paced, deadline‑driven position. Must be able to multitask and switch directions quickly and seamlessly. Analysis of SAP, Supplier Self‑Service (SUS), and Supplier Relationship Management (SRM) control reports, to ensure processing errors are promptly and accurately corrected. Respond to inquiries and requests for information (over the phone and via email) from vendors, customers, and staff in other departments of the City. Review, develop, analyze, and modify specific procedures to ensure efficiency and accuracy. Work with A/P staff and other City departments to improve and streamline processes. Verbal and written communication skills are also critical due to the regular interaction with our internal and external customers. Enter/update and scan vendor master data into SAP/SRM. Review submissions sent to the Vendor Support mailboxes and respond or forward accordingly. Review W‑9s for completeness and perform TIN matching to ensure tax ID numbers provided on vendor W‑9s agree with the IRS's records. Follow up on any discrepancies. Review and respond to VIM Vendor Maintenance referrals from AP staff. Respond to vendor support calls by assisting callers with technical issues, resetting passwords, creating new users, and troubleshooting errors. Review all SRM vendor registrations and follow up for any registrations placed on hold for missing information. Respond to department issues and questions pertaining to vendors. Review duplicate vendor set ups and correct or block as needed. Liaison between AP and Procurement staff. Perform contract research as needed due to changes in vendor name/entity. Additional Requirements Scheduled training hours for this position are 8:00 A.M. to 5:00 P.M., Monday through Friday. Upon supervisory and department head approval, this position may work remotely up to 3 days per week after successfully completing training. Ideal Candidate Ability to manage data using programs such as Microsoft Access and Excel. Strong organizational skills to manage multiple tasks, prioritize at short notice, and process documents timely and efficiently. Ability to collect and analyze financial data such as source documents used for accounting records of initial entry, control accounts, and financial reports. Salary Pay Range: $26.70 to $41.42 per hour. Hiring Range: $26.70 to $35.78 per hour. Pay Range Explanation Pay range is the entire compensation range for the position classification. Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity. Benefits Traditional pension with employer and employee contributions. 401(a) and 457 plans with employer contributions. Choice of generous medical HMO, PPO, or HSA/HDHP plans. Medical enrollment includes a monthly $150 City contribution to a Post‑Employment Health Plan. Wellness incentive up to $720 annually. Dental, vision, and life insurance options. Employer paid long‑term disability. Free Bus/light rail pass. Tuition reimbursement program up to $6,500 per year. Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12‑month period. Federal Student Loan Forgiveness offered through Savi. Minimum Qualifications A bachelor's degree in accounting or finance; or Four years of paraprofessional accounting and/or payroll experience. Other combinations of experience and education that meet the minimum requirements may be substituted. All finalists for positions are subject to a criminal background check applicable to the department or position. The City job description can be found here. Preferred Qualifications Data entry experience. Vendor set‑up experience. Experience with complex reviewing/auditing/research. Experience with record keeping. Working with computerized accounting systems and software such as SAP. Accounts payable experience. Customer service experience. Recruitment Dates Recruitment closes July 9, 2026. All materials must be received by 11:59 p.m. on this date. This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future. Equal Opportunity Statement City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply. #J-18808-Ljbffr City of Phoenix