Principal Software Engineer (Identity)

We are Progress (Nasdaq: PRGS) – the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. 

We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives, because we believe people power progress. Join us as a Principal Software Engineer – Identity & Authentication and help us do what we do best: propelling business forward. This will be a hybrid role, splitting your time between your home office and our Raleigh, NC office. Candidates must already reside in the area to be considered, as we are unable to offer relocation assistance at this time.

In this role, you will be a technical authority and strategic leader responsible for the design, reliability, scalability, and security of ShareFile’s identity and authentication platform. You will lead the evolution of our authentication architecture, ensuring secure, seamless access for millions of users across enterprise SaaS environments. This role requires deep hands-on expertise combined with the ability to set technical direction, mentor senior engineers, and influence architecture at scale.

In this role, you will:

• Own and architect ShareFile’s identity, authentication, and authorization systems
• Design and evolve secure, scalable solutions supporting SAML, OAuth 2.0, OpenID Connect, JWT, MFA, and social login
• Lead and support enterprise SSO integrations with major identity providers (Okta, Azure AD / Entra ID, Ping, Google, etc.)
• Ensure high availability, performance, and operational resilience of identity services in a large-scale SaaS environment
• Drive security best practices, including token lifecycle management, key rotation, secrets handling, and compliance alignment (SOC 2, ISO, etc.)
• Partner with product, platform, and security teams to deliver robust identity solutions aligned with business and compliance needs
• Resolve complex production issues and participate in escalation and on-call rotations
• Define and promote standards, patterns, and reference architectures for authentication and authorization
• Mentor senior and mid-level engineers and contribute to architectural reviews and platform roadmaps
• Champion automation, observability, and operational excellence for identity services

Your background:

• 5+ years of professional software engineering experience with a strong focus on identity and authentication
• Deep hands-on experience with SAML 2.0, OAuth 2.0, OpenID Connect, JWT, and modern authentication flows
• Proven experience building and operating SSO and identity platforms at scale in SaaS environments
• Strong backend development experience (e.g., C#, Java, Go, or Node.js) and API design
• Solid understanding of authentication security principles, threat models, and mitigations
• Experience integrating with enterprise identity providers
• Experience with cloud platforms (AWS, Azure, or GCP) and cloud-native architectures
• Familiarity with CI/CD pipelines and infrastructure-as-code practices

Additionally, it would be beneficial if you have:

• Experience with IAM platforms such as Auth0, Okta, Azure AD B2C, or Amazon Cognito
• Familiarity with zero-trust architectures and modern authorization models
• Experience supporting compliance-driven environments (SOC 2, ISO 27001, GDPR)
• Experience troubleshooting distributed systems
• Experience building modern web applications using React
• Strong communication skills and the ability to influence across teams
• A customer-focused mindset with a passion for secure, intuitive user experiences

Base Salary Range: $153,000 – $189,000
This position is also eligible to participate in our performance-based annual corporate bonus plan. Final base compensation is determined by a number of factors, including but not limited to job-related skills, education, demonstrable experience, and allowance for future and continued salary growth. We also offer a robust benefits package, with details below.

If this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: 

• Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance. 
• Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health. 

Together, We Make Progress

Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!