Service Cashier - BMW/MINI of Annapolis

Job Description

Job Description

Overview

BMW/MINI of Annapolis, is part of Group 1 Automotive, one of the largest and most respected names in automotive retail. We are hiring for a Service Cashier — a key customer-facing role responsible for finalizing service transactions and ensuring a smooth, positive checkout experience for our service customers.

This position supports the service department by accurately processing payments, coordinating with service advisors, and maintaining a high level of customer satisfaction in line with our standards.

Responsibilities

• Always maintain confidentiality of company and customer information
• Inspect service repair orders and parts invoices for accuracy and completeness
• Reconcile repair orders and ensure proper documentation
• Calculate charges for materials, labor, taxes, and warranty as applicable
• Collect payments (cash, check, or authorized charge) and provide receipts/change
• Document charge purchases per office policies
• Complete accounting sections of repair orders as directed
• Accumulate and submit all closed repair orders and invoices daily
• Handle and account for daily cash transactions
• Return customer keys upon payment and direct them to their vehicles
• Answer service department calls, transfer appropriately, and take messages when needed

Qualifications

• Strong customer-service experience is required
• Previous experience cashiering or cash-handling required

• Must be available Monday - Friday 7am-3pm

• Alternating Saturdays 8am - 4 pm required
• Previously automotive dealership experience preferred
• Excellent verbal and written communication skills
• Professional appearance and strong work ethic

Compensation: The expected hourly range for this position is $18.00 - $23.00 an hour based on experience. 

What We Offer:  

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities