Room Service Server (Temporary)

Room Service Server

Four Seasons Resort O'ahu at Ko Olina is looking for a Temporary Full Time Room Service Server who has a passion for excellence and the spirit of aloha.

The Room Service Server reports to the In Room Dining Manager and serves guests needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. The Overnight Server must maintain a level of independence and discipline to complete necessary tasks in order for the rest of the department to be successful.

What you will do:

• Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order; transport items to the guestroom in a timely manner to ensure proper food quality.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals
• Maintain organization and discipline in completing overnight task list, preparation for AM shift, setting up daily operation for success

What you will bring:

• Candidate must be fluent in English, both verbal and written.
• Candidates should have at least 1 year previous experience in a similar position in a luxury environment.
• Must be experienced in the areas of communication and computer skills.
• Service Passion
• Requires attention to detail and problem solving skills
• Successful candidates must possess legal work authorization in the United States

What we offer:

• 401k Contribution available after first 30 days
• Medical, Dental, & Vision via Kaiser or HMSA
• Complimentary & Employee Discounted Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Onsite Parking
• Complimentary Meals

Pay: $16.25 per hour

Schedule: 5 days per week, 40 hours. This is a temporary full-time assignment starting at 3 months with the possibility of extension based on the business need of the Resort. With the benefits of a regular full time Four Seasons employee.