Front Desk and Personal Injury Admin

Job Description

Job Description

Benefits:

• Chiropractic Care after 90 days
• Gym access included
• 401(k)
• Employee discounts
• Paid time off
• Bonus based on performance
• Training & development
• Wellness resources

About the Role:
Spence Chiropractic Corporation APC is looking for a motivated and organized Front Desk and Personal Injury Admin to join our growing team in San Diego, CA. This is a dynamic role where you'll be the welcoming face of our practice at times and also doing back office tasks - supporting critical personal injury case administration. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and check in patients, managing front desk operations with professionalism and warmth
• Answer and direct incoming calls, schedule appointments, and manage patient inquiries
• Handle personal injury case documentation, including liens, attorney correspondence, and medical records requests
• Coordinate with attorneys, insurance adjusters, and third-party payers on personal injury claims
• Verify patient insurance benefits and obtain necessary authorizations
• Maintain accurate and up-to-date patient files in the practice management system
• Process billing, co-pays, and assist with accounts receivable for personal injury cases

Requirements:

• Bilingual (English/Spanish) a plus but not required
• Excellent communication and interpersonal skills with a patient-first attitude
• Healthy Lifestyle
• Highly organized with strong attention to detail and ability to multitask
• We will train the right hire in any area needed 

About Us:
Spence Chiropractic Corporation APC is a trusted chiropractic practice serving the San Diego community for 30 years with compassionate, patient-centered care. We have been voted "Best Chiropractic Office in San Diego" for 16 years and are known for our dedication to helping patients recover and reclaim their quality of life.  We treat families, athletes, babies to geriatrics and have a heavy emphasis in personal injury (auto accident) cases. Our team is collaborative, supportive, and passionate about making a real difference — making Spence Chiropractic a place where both patients and staff truly thrive.