JTDC-- Admissions and Release Specialist I

OB TITLE: ADMISSIONS AND RELEASE SPECIALIST I - Admissions and Release Department DIVISON: RESIDENT ADVOCACY AND QUALITY OF LIFE LOCATION: JUVENILE TEMPORARY DETENTION CENTER 11OO S HAMILTON CHICAGO, ILLINOIS 60612 UNION STATUS: UNION/ASFCME 3696 GRADE: 16 SALARY: $68,143 Company Overview The Cook County Juvenile Temporary Detention Center (JTDC) provides safe and temporary housing for youth ages 10 – 18 with pending legal action in the Cook County Courts. The JTDC is dedicated to providing its youth with leadership, structured care, and supervision through a balanced approach of creative programming and services that teach responsibility, accountability, and sensitivity. Each member of the JTDC staff is actively encouraged and supported in pursuit of creative participation, personal well‑being, and professional development. As the largest juvenile detention center in the nation, the facility contains five major departments and various offices consisting of 600+ employees who serve an average daily population of 280+ residents. Typical Duties Follows JTDC Policy and Procedure. Maintains confidentiality regarding past and current residents and their records in accordance with JTDC policy and procedures. Creates and maintains files, makes copies and answers phone calls/messages and addresses them appropriately. Continuous management of various clerical activities; e.g., verify court documents, notify appropriate staff of court decisions, data entry into the Resident Management Information System (RMIS) and admission board, filing, copying, etc.; all in an accurate and timely fashion. Responsible for working the release and admissions area; this will include, but is not limited to: following JTDC Policy and Procedure on admissions and release of residents, responding appropriately to questions from the public; from other JTDC staff, from stakeholders at the walk‑up window and via incoming phone calls, and being exposed to residents being admitted and/or released from the facility. Acts as a liaison with court and other agencies, also addressing public relations concerns with a high level of professionalism and according to JTDC policy and procedures. Coordinates residents’ transportation needs with the appropriate units (i.e. Sheriff Dept. or JTDC). Operating knowledge of designated systems (CFIVE, Odyssey, Resident Management Information System, etc.) to confirm accuracy/clarity of court documents. Runs daily reports (Court, Admission, Release etc.) and reviews hard files to check the accuracy of the reports. Updates files/records/reports with accurate information as discovered. Confers with and takes direction from the department leaders to assist with daily operations and the installation of regular, periodic, and special projects. Maintains accuracy and security in the control, organization and maintenance of files and records, (electronic and hard files), according to JTDC policy and procedure. Reviews Court documents to determine if documents are sufficient to meet the requirements for admission/release of the resident from JTDC. Works with stakeholders to obtain the required, accurate documentation for admission/release of residents. Must be able to multi‑task and perform well under pressure. Maintains a high level of confidentiality and integrity in keeping resident’s property secure; release only the appropriate property to the resident or designated person. Responsible for the accurate filing of residents closed records as well as the preparation of records to be transported to Rockwell for storage. Performs other duties as assigned. Minimum Qualifications High School Diploma or G.E.D. test certificate required. Graduation from an accredited college or university with an Associate Degree, preferably in relation to area of assignment OR an equivalent combination of education, training and professional work experience pursuant to acquiring the knowledge, skills and capabilities indicated herein preferred. United States citizenship. 21 years of age at the time of application submission. Knowledge, Skills, Abilities, and Other Characteristics Ability to work cooperatively with administrative, supervisory, technical and professional personnel in the coordination or delivery of services as provided by the agency. Ability to acquire a thorough knowledge of specialized administrative procedures and regulations particular to area of assignment. Knowledge of good office management principles. Must maintain strict professionalism and confidentiality in dealing with sensitive information. Ability to make sound decisions and carry out programs affecting designated responsibilities and the work of others in a changing work environment. Good communication skills; ability to exercise diplomacy, gather information from others and make inquiries; ability to convey information and explain or discuss office policy and procedure with others in person or by telephone. Skill in the application of complex instructions, written and verbal; ability to accurately relate such instructions in full or part to other administrative staff. Skill and proficiency in the operation of standard office equipment including the use of a keyboard as applied to the operation of computer systems as may be required based on area of assignment. Ability to effectively understand and communicate in English (verbally and in writing). Highly accountable, reliable, and prompt, with a strong work ethic. Demonstrates proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Bilingual communication skills preferred. Physical Requirements This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements. Ability to sit at a desk for a large portion of the day. Extensive reaching, bending, and moving of objects up to 20 pounds to organize and place in files. May require periods of walking throughout the facility. May require periods of standing. Ability to effectively operate and utilize a computer. Must be able to work longer hours based on departmental needs. Working Conditions Interaction with the public, employees and residents. Exposure to resident behavior problems that may include physical acting out and require safe physical management skills. Exposure to various chemicals and cleaning solvents. Exposure to facility physical deficiencies and pests. Exposure to youths with various states of cleanliness and hygiene. Exposure to various health related conditions or residents of a communicable nature which requires precaution and adhering to medical instruction. Open availability to work any shift at a 24-hour facility (includes evenings, nights, weekends, and holidays and ability to work overtime as directed. Hiring Requirements Illinois residency obtained within 90 days of date of hire. Pass a pre-employment drug screen and background check including but not limited to LEADS, CANTS, and professional references. Must pass Prison Rape Elimination Act (PREA) screening requirements. A result of negative from the Illinois Department of Children and Family Services (DCFS) Child Abuse Registry. Must be able to work any shift at a 24-hour facility (includes evenings, nights, weekends, and holidays) and ability to work overtime as directed. Benefits Package Information concerning the benefits for this position can be found at the Circuit Court of Cook County Employment Opportunities Page. THE OFFICE OF THE CHIEF JUDGE IS AN EQUAL OPPORTUNITY EMPLOYER It is the policy of the Office of the Chief Judge of the Circuit Court of Cook County to provide equal opportunity in employment to all employees and applicants for employment. No person is to be discriminated against in employment because of race, religion, color, sex, age, national origin, disability, or sexual orientation. #J-18808-Ljbffr Circuit Court of Cook County, Illinois