ADMINISTRATIVE SPECIALIST - RECEPT/INFO

Job Description

Job Description

Administrative Specialist – Reception/Information

Southern Highlands Community Mental Health Center
Mercer County, WV
Job Type: Full-Time

Join Our Team!

Southern Highlands Community Mental Health Center is seeking a friendly, organized, and customer-focused Administrative Specialist – Reception/Information to join our team in Mercer County.

As the first point of contact for our consumers, visitors, and callers, you will play a vital role in creating a welcoming and professional experience while supporting the daily operations of our behavioral health clinic.

If you enjoy helping others, have excellent communication skills, and thrive in a fast-paced environment, we'd love to hear from you!

What You'll Do

• Welcome consumers, visitors, and community members in a courteous and professional manner.
• Answer and direct incoming telephone calls using a multi-line switchboard.
• Provide information and assist consumers with check-in procedures.
• Record and process financial information accurately.
• Maintain confidentiality of consumer information.
• Perform general administrative and clerical duties.
• Support clinic staff with a variety of office responsibilities.
• Deliver exceptional customer service both in person and over the phone.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license and reliable transportation.
• Ability to successfully complete required background checks and drug screening.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency.
• Ability to multitask in a busy office environment.
• Professional, dependable, and team-oriented attitude.