CLC Product & Cost Administrator

Job Summary North America CLC Product/Cost Administrator supporting the configuration and maintenance of products within eLogistics, Otis’s internally developed Configure, Price, Quote (CPQ) system. This role ensures accurate product setup, pricing, and system functionality across the organization. Location : Remote (Connecticut preferred; South Carolina preferred). Willingness to travel to Bloomfield, CT or Florence, SC is required. Responsibilities Work closely with engineering and product management leads to design and configure estimating and ordering system (elogistics) product logic. Manage factory product cost, labor, and local purchases configuration. Coordinate system enhancements and bug resolution via ServiceNow ticket system, collaborating with offshore teams. Support testing for quarterly elog global system releases, create issue tickets, and manage resolution with offshore support. Serve as the elog product subject matter expert and support various functional groups with advanced configuration questions. Drive continuous improvement of eLog and product simplification by collaborating with field and CLC stakeholders to streamline the estimating and ordering process. Support eLogistics product training covering the estimating/ordering process. Manage product help files, including deviation documents and configuration help files. Operate effectively in a fast‑paced environment and make decisions quickly in response to changing business needs. Communicate and coordinate changes throughout the organization. Qualifications 5+ years of experience designing and deploying complex CPQ logic to ensure alignment with Engineering and Configurator systems and enable accurate, automated BOM creation. Strong knowledge of elevator systems and components. Proven ability to translate complex technical requirements into configuration rules. Effective problem‑solver with experience troubleshooting configuration issues and implementing solutions. Ability to collaborate cross‑functionally with engineering, product, and sales teams. Self‑directed with the ability to prioritize and execute in a fast‑paced environment. Strong communication skills with the ability to explain concepts to diverse audiences. Proficient in Microsoft Office, particularly Excel and Access. Bachelor’s degree in engineering, Computer Science, or related field required. Willingness to travel to Bloomfield, CT or Florence, SC. Benefits 401(k) plan with company match and automatic retirement contributions. Medical, prescription drug, dental, and vision coverage for employee and eligible dependents. Three weeks of paid vacation and paid company holidays. Paid sick leave, employee assistance, and wellness incentive programs. Life insurance and disability coverage. Voluntary benefits options for legal, pet, home, and auto insurance. Generous birth/adoption and parental leave benefits, with adoption assistance. Tuition reimbursement program. Spot performance bonus opportunities and recognition of service anniversaries. Salary Range : $93,000 - $139,000. Pay may vary based on factors such as education, experience, location, and performance. Work Authorization : Applicants must have authorization to work in the U.S. now and in the future without sponsorship. Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class in accordance with applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr